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Front Desk Associate

2 months ago

MontTremblant, Canada Marriott Residence Inn Mont Tremblant Manoir Labelle Full time
About Marriott Residence Inn Mont Tremblant Manoir Labelle

We are a leading hotel chain offering exceptional service and accommodations to our guests. Our team is committed to providing a warm and welcoming experience for all who stay with us.

Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for ensuring a smooth and efficient guest experience. This includes checking in and out guests, assigning rooms, handling reservations, and addressing any concerns or issues that may arise.

Key Responsibilities
  • Process guest arrivals and departures in a timely and professional manner
  • Assign rooms based on guest preferences and availability
  • Manage room changes, cancellations, and special requests
  • Communicate hotel policies and procedures to guests
  • Address guest concerns and implement the service recovery plan as needed
Benefits and Compensation

We offer a competitive salary range of $42,000 - $55,000 per year, depending on experience and qualifications. In addition to a comprehensive benefits package, including health insurance and retirement savings, you will also enjoy discounts on food and beverages at our hotel, free uniforms, and opportunities for career growth and development.