Front Desk Ambassador
6 days ago
Company Overview:
Auberge du Pommier is a renowned establishment in the heart of Mont Tremblant, known for its exceptional hospitality and warm atmosphere.
Job Summary:
We are seeking a highly skilled and experienced Host to join our Front of House team. As a Host, you will be responsible for creating a positive guest experience, managing guest flow, and maintaining an efficient and organized restaurant.
Key Responsibilities:
- Exude a warm and welcoming presence, ensuring all guests feel valued and respected
- Communicate effectively with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant
- Escort guests to their tables, engaging them in friendly conversation and setting the tone for an exceptional dining experience
- Accurately take reservations over the phone and in person, ensuring seamless execution and maximum efficiency
- Maintain a high level of attention to detail, ensuring the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris
- Familiarize yourself with table numbers and maintain awareness of each section in the restaurant to ensure optimal service delivery
- Perform other duties as assigned or required to ensure the highest standards of customer service and satisfaction
Requirements:
To succeed in this role, you will require:
- Proven prior experience in a similar position, demonstrating your ability to work in a fast-paced environment and deliver exceptional results
- High attention to detail and organizational skills, enabling you to multitask and prioritize tasks effectively
- Strong oral and written communication skills, allowing you to communicate effectively with colleagues and guests alike
- Ability to remain calm under pressure and maintain a level of professional urgency and momentum, even in the busiest of situations
- Minimum 1 year experience in customer service, with restaurant experience considered an asset
- Full availability, including evenings, weekends, and holidays
Estimated Salary:
$40,000 - $50,000 per annum, depending on experience and qualifications
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