Front Desk Ambassador

6 days ago


MontTremblant, Canada Auberge du Pommier Full time

Company Overview:


Auberge du Pommier is a renowned establishment in the heart of Mont Tremblant, known for its exceptional hospitality and warm atmosphere.



Job Summary:


We are seeking a highly skilled and experienced Host to join our Front of House team. As a Host, you will be responsible for creating a positive guest experience, managing guest flow, and maintaining an efficient and organized restaurant.



Key Responsibilities:

  • Exude a warm and welcoming presence, ensuring all guests feel valued and respected
  • Communicate effectively with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant
  • Escort guests to their tables, engaging them in friendly conversation and setting the tone for an exceptional dining experience
  • Accurately take reservations over the phone and in person, ensuring seamless execution and maximum efficiency
  • Maintain a high level of attention to detail, ensuring the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris
  • Familiarize yourself with table numbers and maintain awareness of each section in the restaurant to ensure optimal service delivery
  • Perform other duties as assigned or required to ensure the highest standards of customer service and satisfaction


Requirements:


To succeed in this role, you will require:



  • Proven prior experience in a similar position, demonstrating your ability to work in a fast-paced environment and deliver exceptional results
  • High attention to detail and organizational skills, enabling you to multitask and prioritize tasks effectively
  • Strong oral and written communication skills, allowing you to communicate effectively with colleagues and guests alike
  • Ability to remain calm under pressure and maintain a level of professional urgency and momentum, even in the busiest of situations
  • Minimum 1 year experience in customer service, with restaurant experience considered an asset
  • Full availability, including evenings, weekends, and holidays


Estimated Salary:


$40,000 - $50,000 per annum, depending on experience and qualifications



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