Front Desk Representative
2 weeks ago
Key Responsibilities:
- Guest Check-in and Check-out: Ensure efficient and professional guest check-in and check-out processes.
- Room Assignments: Assign rooms based on guest preferences, rates, and special requests.
- Reservation Management: Take, change, or cancel reservations and note special requests. Inform guests of hotel policies.
- Guest Concerns: Proactively address guest concerns and implement the service gap recovery plan.
- Communication: Exchange information regarding unit status, VIPs, priorities, early or extended departures with housekeeping.
Benefits and Privileges:
- Discounts at Marriott Hotels, Sheraton, Delta, and Ritz Carlton
- Annual bonus of up to $300
- REER contribution from the employer
- Group insurance plan
- Employee recognition and training programs
- Opportunity to grow your career across North America
- Discounts on food on site
- Free uniforms
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