Hostess - Front of House Ambassador
2 weeks ago
We are seeking a highly skilled and experienced Hostess to join our team at Auberge du Pommier. As a Hostess, you will be the first point of contact for our guests and play a crucial role in creating a warm and welcoming atmosphere.
About the RoleThis is a dynamic and fast-paced role that requires exceptional communication skills, attention to detail, and the ability to multitask. You will be responsible for managing guest flow, taking reservations, and ensuring that the front entrance and surrounding areas are fully stocked and clean.
You will work closely with our Front of House Management Team to maintain an efficient and organized restaurant environment. This includes communicating with servers, bartenders, and managers to ensure seamless service delivery.
Key Responsibilities- Exude a warm and welcoming presence, both in person and over the phone, even in high-pressure situations.
- Confidently communicate with servers, bartenders, and managers to maintain proper guest flow throughout the restaurant.
- Escort guests to their tables, engaging them in friendly conversation and setting the tone for a memorable dining experience.
- Accurately take reservations over the phone and in person, using your excellent organizational skills to manage multiple tables and bookings.
- Ensure that the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris, maintaining a clean and polished appearance at all times.
- Familiarize yourself with table numbers and maintain awareness of each section in the restaurant, ensuring a smooth and efficient service delivery.
- Proven prior experience in a similar position, preferably in a fine dining or upscale casual environment.
- High attention to detail and excellent organizational skills, with the ability to multitask and prioritize tasks effectively.
- Ability to remain calm under pressure while working in a fast-paced environment, with excellent communication skills and a positive attitude.
- Strong oral and written communication skills, with the ability to engage with guests and colleagues in a professional and courteous manner.
- Minimum 1 year experience in customer service, with a strong focus on delivering exceptional service and building long-term relationships with guests.
We offer a competitive salary of $40,000 per year, plus benefits and opportunities for professional growth and development. If you are a motivated and experienced individual who is passionate about delivering exceptional service, we would love to hear from you
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