Front Desk Associate

24 hours ago


MontTremblant, Canada Marriott Residence Inn Mont Tremblant Manoir Labelle Full time

We are seeking a skilled Front Desk Associate to join our team at the Marriott Residence Inn Mont Tremblant Manoir Labelle. This is an excellent opportunity for those looking to grow their career in the hospitality industry.

About the Role

The successful candidate will be responsible for providing exceptional customer service to our guests, ensuring that they have a memorable and enjoyable stay with us. Some of the key duties include:

  • Checking guests in and out efficiently and professionally.
  • Assigning rooms appropriately based on rates, special requests, and other factors.
  • Taking, changing, or cancelling reservations and noting any special requests. Informing guests of hotel policies as necessary.
  • Proactively addressing guest concerns and implementing the service gap recovery plan when issues arise.
  • Exchanging information regarding unit status, VIPs, priorities, early or extended departures with housekeeping staff.

In addition to providing top-notch service, the Front Desk Associate will also be responsible for maintaining accurate records and communicating effectively with colleagues and management.

Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. Our benefits package includes:

  • A comprehensive health insurance plan.
  • A generous annual bonus of up to $300.
  • A contribution to the REER program from the employer.
  • Access to various employee recognition programs.
  • Opportunities for training and professional development.
  • The chance to work in a dynamic and fast-paced environment.
  • Discounts on food and beverages on site.
  • Free uniforms.

If you are a motivated and customer-focused individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity


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