Hotel Front Desk Associate
3 weeks ago
Key Advantages and Privileges
- Participate in our hotel chain's discounts program (Marriott Hotels, Sheraton, Delta, Ritz Carlton)
- Annual bonus of up to $150
- Employer-sponsored REER contribution
- Employee recognition and training programs
- Opportunities for career growth across North America
- Discounts on food on site
- Free uniforms
Responsibilities and Duties
- Check guests in and out efficiently and professionally.
- Assign rooms considering rates and special requests.
- Take, change, or cancel reservations and inform guests of hotel policies.
- Address guest concerns proactively and implement the service gap recovery plan.
- Exchange information with housekeeping regarding unit status and VIPs.
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