Customer Service Representative

4 weeks ago


Toronto, Ontario, Canada MADE'S KITCHEN AFRICAN CUISINE Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at MADE'S KITCHEN AFRICAN CUISINE. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Provide excellent customer service, ensuring a positive experience for all guests
  • Operate a cash register, process transactions, and handle customer payments
  • Stock shelves, clean the counter area, and maintain a clean and organized workspace
  • Train staff in job duties, sanitation, and safety procedures
  • Supervise and coordinate activities of staff who prepare and portion food
  • Prepare food order summaries for the chef and maintain records of stock, repairs, sales, and wastage

Requirements:

  • Secondary (high) school graduation certificate
  • Experience an asset
  • Ability to work in a fast-paced environment, under pressure, and with attention to detail
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work as part of a team

Working Conditions:

  • Fast-paced environment
  • Work under pressure
  • Physically demanding

Security and Safety:

  • Bondable
  • Criminal record check
  • Basic security clearance


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