Customer Service Representative
4 weeks ago
Job Title: Customer Service Representative
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at MADE'S KITCHEN AFRICAN CUISINE. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Provide excellent customer service, ensuring a positive experience for all guests
- Operate a cash register, process transactions, and handle customer payments
- Stock shelves, clean the counter area, and maintain a clean and organized workspace
- Train staff in job duties, sanitation, and safety procedures
- Supervise and coordinate activities of staff who prepare and portion food
- Prepare food order summaries for the chef and maintain records of stock, repairs, sales, and wastage
Requirements:
- Secondary (high) school graduation certificate
- Experience an asset
- Ability to work in a fast-paced environment, under pressure, and with attention to detail
- Excellent communication and interpersonal skills
- Flexibility and ability to work as part of a team
Working Conditions:
- Fast-paced environment
- Work under pressure
- Physically demanding
Security and Safety:
- Bondable
- Criminal record check
- Basic security clearance
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