Screening Agent
1 month ago
Position: Screening Agent
Mintz Global Screening is seeking a highly organized and detail-oriented Screening Agent to join our team. As a Screening Agent, you will be responsible for the daily processing of background check services, including verifying references, driving records, diplomas, and professional accreditations.
Responsibilities:
As a Screening Agent, your daily responsibilities will include:
- Executing verification work using available tools and staying up-to-date on new services, procedures, and applicable laws
- Acquiring necessary consent documents for requested verifications
- Understanding the nature and limits of the mandate given by clients
- Conducting regular monitoring according to customer needs and answering their questions in a timely manner
- Providing results to clients and offering additional avenues of research if necessary
- Making outbound calls and answering incoming calls to complete verifications
- Ensuring compliance with company standards of privacy and security, as well as meeting client service deadlines
- Working with team members to provide excellent customer service
- Referencing team leaders for advice, answers to questions, and notification of problematic situations
- Performing other duties assigned by supervisors
Required Qualifications:
Knowledge and Education
- Degree from a recognized college or high school in Canada
- Bilingual (English and French)
- Typing ability of at least 30 words per minute
Experience, Skills, and Abilities
- Minimum one year of experience in customer service
- Experience in recruitment or HR (an asset)
- Excellent computer skills, including web, conventional databases, or other tools for audits
- Strong organizational skills, autonomy, and attention to detail
- Ability to clearly communicate research results
- Good verbal and written communication skills
- Aptitude to work both in a team and individually
- Ability to work in a changing environment
Benefits of Joining Our Team:
- Working with a collaborative and diverse team
- Opportunities to grow within your team and the organization
- Personal days off
- Complete group insurance coverage, including extended health care, dental, vision care, disability insurance, life insurance, and employee assistance program
- Telemedicine services for you and your family
- Collective RRSP with employer match
-
Background Check Specialist
2 weeks ago
Montreal, Quebec, Canada Mintz Global Screening Full timePosition: Screening Services AgentMintz Global Screening is seeking a highly organized and detail-oriented individual to join our team as a Screening Services Agent. As a key member of our operations team, you will play a critical role in the daily processing of background check services.Responsibilities:Verify references at all levels, driving records,...
-
Bilingual Records and Research Coordinator
4 weeks ago
Montreal, Quebec, Canada Mintz Global Screening Full timePosition: Bilingual Records and Research AgentThe Bilingual Records and Research Agent is responsible for the daily processing of records from both the Operations team as well as cases assigned directly to the Record & Research team. The agent must ensure that all requests and records are treated with the provisions and procedures of Mintz Global Screening....
-
Multilingual Records and Research Specialist
7 days ago
Montreal, Quebec, Canada Mintz Global Screening Full timeMintz Global Screening is a leading provider of background screening services. We are seeking a highly skilled and bilingual Records and Research Agent to join our team. The successful candidate will be responsible for processing records from various sources, ensuring accuracy and timeliness in all requests.The ideal candidate must have excellent...
-
Bilingual Records and Research Professional
4 weeks ago
Montreal, Quebec, Canada Mintz Global Screening Full timePosition: Bilingual Records and Research AgentThe Bilingual Records and Research Agent is responsible for the daily processing of records from both the Operations team as well as cases assigned directly to the Record & Research team. The agent must ensure that all requests and records are treated with the provisions and procedures of the company. Requests...
-
Recruitment Agent
3 weeks ago
Montreal, Quebec, Canada Kaayu Technologies Full timeAre you looking for a new challenge in recruitment? We are currently hiring an independent recruitment agent to join our team at Kaayu Technologies. This part-time, remote position involves coordinating and implementing the external recruitment process and the selection of personnel in various sectors. Reporting to the Human Resources Coordinator, the...
-
Bilingual Records and Research Specialist
3 weeks ago
Montreal, Quebec, Canada Mintz Global Screening Full timePosition Overview:The Bilingual Records and Research Agent will be responsible for the daily processing of records from both the Operations team and cases assigned directly to the Record & Research team.Responsibilities:Administer efficient and accurate searches, reports, and search requests.Communicate with the Manager regarding situations impacting...
-
Customer Service Representative
4 weeks ago
Montreal, Quebec, Canada Recrute Action Inc. Full timeWe are seeking a highly skilled Customer Service Agent to join our team at Recrute Action Inc. The ideal candidate will have a secondary (high) school graduation certificate and at least 2 years of experience in a similar role.Key Responsibilities:Answer clients' inquiries and provide accurate information in a timely manner.Screen potential candidates for...
-
Customer Service Representative
1 month ago
Montreal, Quebec, Canada LCI Education Full timeJob Title: Customer Service AgentAs a Customer Service Agent at LaSalle College, you will be the first point of contact for prospective students, providing information on the institution's services and welcoming them to the site. You will work closely with admissions counselors and facilitate communication with other departments.Key Responsibilities:Greet...
-
Visual Effects Crowd Simulation Specialist
6 days ago
Montreal, Quebec, Canada Framestore Full timeAward-winning creative studios like Framestore have collaborated with renowned directors and producers to bring captivating stories to life on the big screen. As a member of our team, you will work closely with Visual Effects/CG Supervisors to create realistic crowd simulations for high-end visual effects films.Our focus is on delivering exceptional visual...
-
Loss Prevention Specialist
1 month ago
Montreal, Quebec, Canada Accor Hotels Full timeJob Title: Loss Prevention AgentAt Accor Hotels, we are committed to providing exceptional guest experiences. As a Loss Prevention Agent, you will play a vital role in ensuring the safety and security of our guests and staff.Key Responsibilities:Maintain a thorough knowledge of hotel policies, procedures, and emergency protocols.Ensure the correct...
-
Agency Transaction Manager
1 month ago
Montreal, Quebec, Canada Société Générale Assurances Full timeAbout the JobThe Global Business Service Unit (GBSU) Canada is a key player in delivering day-to-day services to Société Générale investment and corporate bank units and their clients. Our aim is to accelerate their transformation by leveraging technology and data culture, shortening the decision-making process, and adopting a true industrial...
-
Loan Servicing Expert
4 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the Role:As a key member of the Global Banking Technology & Operations team at SGS Société Générale de Surveillance SA, you will play a crucial role in supporting the Structured Finance department. Your primary responsibility will be to ensure operational performance and efficiency across the perimeter.Key Responsibilities:Assist production teams...
-
Elite Domo Executive Assistant
2 weeks ago
Montreal, Quebec, Canada Elite Domo Full timeJob DescriptionWe are seeking a highly skilled and experienced Personal Assistant to provide exceptional support to our Executive Chairman. The ideal candidate will have a minimum of 5 years of experience in a similar role and possess excellent organizational and time management skills. This is a unique opportunity to work in a dynamic and rewarding...
-
Montreal, Quebec, Canada YouSet Full timeCompany Overview: YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We're on a mission to build the most user-friendly and highly rated insurance platform in Canada.We've helped over 250,000 users shop for their insurance with an average of 4.9 stars in online reviews.In less than 4 minutes, our powerful...
-
Operational Expert for Structured Finance
3 weeks ago
Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full timeAbout the Role:SG Société Générale is seeking an experienced professional to join our team as an Operational Expert for Structured Finance. In this role, you will play a crucial part in supporting the Structured Finance department, ensuring operational performance and efficiency across the perimeter.Assist production teams as needed and provide technical...
-
Executive Personal Assistant in Montreal
1 month ago
Montreal, Quebec, Canada Elite Domo Full timeJob Title: Executive Personal AssistantJob Summary:We are seeking a highly skilled and experienced Executive Personal Assistant to provide exceptional support to our senior executive and family. The successful candidate will be responsible for managing calendars, making travel arrangements, preparing expense reports, and performing various administrative...
-
Top Executive Support Role in Montreal
1 week ago
Montreal, Quebec, Canada Elite Domo Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Personal Assistant to join our team at Elite Domo. As the principal point of contact, you will provide exceptional support to our Executive Chairman and his family, ensuring seamless execution of daily tasks and long-term goals.About the RoleThis is an exciting opportunity to work in a...
-
Bilingual Licensed Insurance Advisor
4 weeks ago
Montreal, Quebec, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Bilingual Licensed Insurance Advisor to join our team. As a key member of our sales team, you will be responsible for selling Health & Dental, Travel, and Life Insurance to clients.Key ResponsibilitiesHandling inbound calls from new clients interested in Health & Dental, Travel, and Life...
-
Screening Agent
6 months ago
Montreal, Canada Mintz Global Screening Full timePosition: Screening Agent Reporting to the Manager of Operations, the Screening Agent is responsible for the daily processing of Mintz Global Screening background check services. Our services mainly include verifying references at all levels, driving records, diplomas, professional accreditations, and other services offered by the company. ...
-
Bilingual Records and Research Agent
6 months ago
Montreal, Canada Mintz Global Screening Full timePosition: Bilingual Records and Research Agent Reporting to the Manager of Records, Research & Pension Services, the Bilingual Records and Research Agent is responsible for the daily processing of records from both the Operations team as well as cases assigned directly to the Record & Research team. The agent must ensure that all requests and...
-
Typist
6 months ago
Montreal, Canada Mintz Global Screening Full timeUnder the supervision of the Manager of Verifications, the person who holds this position must demonstrate a strong command of the working language (French, English or both), most possess a writing ability over the average, and must be detail-oriented regarding grammar and spelling. The person who holds this position have to write comprehensive and...
-
Independent personnel recruitment agent
2 months ago
Montreal, Canada Kaayu Technologies Full timeAre you a dynamic, independent and proactive person and want to join our superb agency? We are currently looking for an independent recruiting agent for a part-time, remote position.The recruiter is responsible for the complete recruitment cycle: Coordinate and implement the external recruitment process and the selection of personnel in various...
-
Customer Care Agent
3 months ago
Montreal, Canada SSENSE Full timeCompany Description SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™. SSENSE has garnered critical acclaim as both an e-commerce engine and a...
-
customer service agent
2 months ago
Montreal, Canada Recrute Action Inc. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceTasksAnswer clients' inquiries and provide informationScreening questionsAre you currently legally able to work in Canada?Workplace informationHybridWork Term: TemporaryWork Language: BilingualHours: 37.5 hours per week
-
customer service agent
2 months ago
Montreal, Canada Recrute Action Inc. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceTasksAnswer clients' inquiries and provide informationScreening questionsAre you currently legally able to work in Canada?Experience1 year to less than 2 yearsWorkplace informationHybridDurée de l'emploi: TemporaireLangue de travail: BilingueHeures de...
-
Loss Prevention Agents
1 month ago
Montreal, Canada Accor Hotels Full timediv>Company DescriptionFairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless...
-
front desk agent
2 weeks ago
Montreal, Canada Motel Metro Full timeWork Term: PermanentWork Language: BilingualHours: 30 to 40 hours per weekEducation: College/CEGEPExperience: 2 years to less than 3 yearsWork settingUrban areaHotel, motel, resortTasksRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsBalance cash and...
-
front desk agent
3 weeks ago
Montreal, Canada Motel Metro Full timeDurée de l'emploi: PermanentLangue de travail: BilingueHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingUrban areaHotel, motel, resortTasksRegister arriving guests and assign roomsProvide information on hotel facilities and servicesProcess guests' departures, calculate charges and receive paymentsBalance...
-
Personal Lines Damage Insurance Broker
2 weeks ago
Montreal, Canada YouSet Full timePersonal Lines Damage Insurance Broker - Customer Service Are you an AMF licensed Insurance Broker or Agent? Come build the future of insurance with us. Why us? YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We're on a mission to build the most user-friendly and highly...
-
Senior Loan Servicer
5 days ago
Montreal, Canada Société Générale Assurances Full timeSenior Loan Servicer Banking operations processing Permanent contract Montreal, Quebec, Canada Reference 24000R8W Start date 2025/01/20 Publication date 2024/11/18 Responsibilities ABOUT THE JOB: Global Banking Technology & Operations (GBTO) delivers day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and...
-
Montreal, Canada SGS Société Générale de Surveillance SA Full timeABOUT THE JOB: Global Banking Technology & Operations (GBTO) delivers day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. With IT & Operations teams working side by side under the same leadership, the goal of GBTO is to meet the evolving needs of its clients and market requirements, as well as anticipate...
-
Montreal, Canada SGS Société Générale de Surveillance SA Full timeABOUT THE JOB:Global Banking Technology & Operations (GBTO) delivers day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. With IT & Operations teams working side by side under the same leadership, the goal of GBTO is to meet the evolving needs of its clients and market requirements, as well as anticipate...
-
Montreal, Canada SGS Société Générale de Surveillance SA Full timeABOUT THE JOB:Global Banking Technology & Operations (GBTO) delivers day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. With IT & Operations teams working side by side under the same leadership, the goal of GBTO is to meet the evolving needs of its clients and market requirements, as well as anticipate...
-
Montreal, Canada SGS Société Générale de Surveillance SA Full timep>Global Banking Technology & Operations (GBTO) delivers day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. With IT & Operations teams working side by side under the same leadership, the goal of GBTO is to meet the evolving needs of its clients and market requirements, as well as anticipate technological...
-
Brand Intern
1 week ago
Montreal, Canada Dulcedo Group Full timep>La version française suivra :Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group in Canada and a leader in North America. Our reach spans to all spheres of sports and entertainment, from our offices in the Old Port of Montreal to Toronto and remotely around the world....
-
Agent de Recouvrement Bilingue
6 months ago
Montreal, Canada NCRI Inc. Full timeNATIONAL CREDIT RECOVERY INC (NCRi)est une société de recouvrement nationale. Notre mission est de démontrer à chacun de nos clients que nous sommes capables de liquider des placements, d'obtenir d'excellents résultats et de fournir en temps voulu des rapports d'activité conformes aux attentes du client. NCRi a été créée dans un seul but : changer...
-
Montreal, Canada DULCEDO Full timep>La version française suivra :Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group in Canada and a leader in North America. Our reach spans to all spheres of sports and entertainment, from our offices in the Old Port of Montreal to Toronto and remotely around the world....
-
Montreal, Canada SGS Société Générale de Surveillance SA Full timeABOUT THE JOB: Global Banking Technology & Operations (GBTO) delivers day-to-day services to Global Banking & Investor Solutions (GBIS) Business Units and their clients. With IT & Operations teams working side by side under the same leadership, the goal of GBTO is to meet the evolving needs of its clients and market requirements, as well as anticipate...