front desk agent
3 weeks ago
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience: Education
- College/CEGEPWork setting
- Urban area
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Record and relay information
- Provide emergency services
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Greet people and direct them to contacts or service areas
- Operate switchboard or telephone systemComputer and technology knowledge
- Multi-line switchboard
- Computerized bookkeeping system
- Spreadsheet
- Internet
- MS Excel
- MS WordTransportation/travel information
- Own transportation
- Public transportation is availableWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Repetitive tasks
- SittingPersonal suitability
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Reliability
- Team player
- ResourcefulnessScreening questions
- Are you available for shift or on-call work?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?Experience
- 2 years to less than 3 yearsHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefitsFinancial benefits
- GratuitiesOther benefits
- Free parking available
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