front desk agent

3 weeks ago


Montreal, Canada Motel Metro Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEPWork setting
  • Urban area
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Record and relay information
  • Provide emergency services
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Greet people and direct them to contacts or service areas
  • Operate switchboard or telephone systemComputer and technology knowledge
  • Multi-line switchboard
  • Computerized bookkeeping system
  • Spreadsheet
  • Internet
  • MS Excel
  • MS WordTransportation/travel information
  • Own transportation
  • Public transportation is availableWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Repetitive tasks
  • SittingPersonal suitability
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Judgement
  • Organized
  • Reliability
  • Team player
  • ResourcefulnessScreening questions
  • Are you available for shift or on-call work?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?Experience
  • 2 years to less than 3 yearsHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefitsFinancial benefits
  • GratuitiesOther benefits
  • Free parking available


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