Residence Services Coordinator

5 days ago

Toronto, Ontario, Canada Humber College Full time

Job Summary:

The Residence Services Assistant provides exceptional support to the operation of Front Desk services for students during the academic year and conference services during the summer months. This role requires a high level of customer service, communication, and organizational skills to ensure a seamless experience for students, guests, and conference attendees.

Key Responsibilities:

  • Maintain accurate and up-to-date student and guest information using software applications.
  • Act as the primary point of contact for students, guests, and conference attendees, providing information and directing them to the appropriate staff or resources.
  • Manage the signing in and out of contractors and guests, ensuring residents show their residence card upon entry.
  • Distribute mail and packages to residents.
  • Collaborate with the conference team, residence administrative staff, residence assistants, and maintenance and housekeeping staff to ensure guest and student/guest service standards are met.

Qualifications:

The successful candidate will possess a one-year certificate or equivalent in Public Relations or Hospitality, and have 2 years of experience in hotel, front desk, or residence operations. The preferred candidate will have excellent interpersonal, listening, and customer service skills, with the ability to work well under pressure and demonstrate confidence and good judgment.

What We Offer:

  • An opportunity to work in a dynamic and diverse environment with a team of dedicated professionals.
  • A comprehensive benefits package and competitive salary.
  • Professional development opportunities to enhance your skills and knowledge.

At Humber College:

We value diversity and inclusion, and are committed to creating a workplace that reflects the diversity of our students and community. We welcome applications from Indigenous Peoples and individuals from equity-deserving groups.

Accommodation:

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

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