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Administrative Coordinator

2 months ago

Toronto, Ontario, Canada Mon Sheong Foundation Full time

Job Summary:

The Administrative Coordinator - Resident Care will provide administrative support to the Nursing and Personal Support Care programs and services at Mon Sheong Foundation. This role will be responsible for maintaining and improving service quality.

Main Responsibilities:

  • Participate in facility-wide quality assurance programs to ensure high standards of care.
  • Assist in scheduling and finding replacements for nursing staff to ensure seamless service delivery.
  • Prepare documentation related to payroll for nursing staff, ensuring accuracy and timeliness.
  • Coordinate care conference schedules for residents, family members, and nursing staff to facilitate effective communication.
  • Coordinate schedules of home physicians and specialists to ensure timely care.
  • Receive and respond to incoming inquiries related to nursing services, providing excellent customer service.
  • Perform administrative duties, including managing resident charts, records, and mail, taking minutes during meetings, and updating lists.
  • Purchase, receive, and organize nursing supplies and equipment, maintaining inventory storage rooms and lists.
  • Assist Social Services to process applications for home residency and correspond with residents and families.
  • Provide clerical support to the multidisciplinary care team, ensuring efficient service delivery.
  • Perform other duties as assigned by management to support the team.

Requirements:

  • High school diploma required.
  • One (1) year experience working in a long-term care facility.
  • Ability to work with seniors and provide excellent customer service.
  • Strong computer literacy, familiar with Microsoft Office Suite.
  • Proficiency in oral and written English.
  • Cultural sensitivity and ability to speak Cantonese and/or Mandarin.