Certified Resident Services Coordinator

5 days ago

Toronto, Ontario, Canada Verve Full time

About Verve Senior Living

Verve Senior Living is a dynamic organization dedicated to providing exceptional care and services to seniors. Our team is passionate about making a difference in the lives of older adults, and we're seeking a Certified Resident Services Attendant to join our community.

Job Summary

The Certified Resident Services Attendant is a critical role in our community, responsible for supporting residents in their daily lives and providing a comfortable, safe, and nurturing environment. This position requires a caring and compassionate individual who is committed to delivering high-quality care and services.

Key Responsibilities

  • Provide cognitive, social, and emotional support to residents, according to their care plan and in a manner that promotes comfort, safety, and well-being.
  • Support residents' optimal level of functioning in their activities of daily living while respecting their rights and choices.
  • Perform nursing care procedures in accordance with the standards of resident care as set out in the established policies and procedures.
  • Observe and report/document changes in residents' physical and emotional condition, as well as monitor vital signs.
  • Complete documentation accurately and legibly according to policies and procedures.
  • Assist in monitoring the outcome of specific interventions regularly and offer information or suggestions for improvement.
  • Provide ongoing support to co-workers and act as an advocate for residents and families to ensure residents' rights are protected.
  • Utilize equipment and supplies effectively and in accordance with policies and procedures, manufacturer's instructions, and health and safety regulations.
  • Ensure residents' living space and personal belongings are kept clean, free from safety hazards, and organized according to residents' personal choice.
  • Serve beverages and resident meals in dining room as requested.
  • Assist with other duties to ensure the smooth functioning of the residence, including housekeeping and laundry duties, maintains adequate stock of supplies, as required.
  • Follow routine practices in all aspects of nursing care and comply with other infection control protocols as directed, e.g. outbreak management.
  • Maintain effective communication and good interpersonal relations with residents, families, physicians, and other departments.
  • Perform other duties as assigned by the Health and Wellness Manager or delegate.

Requirements

  • Minimum of grade 12 education required.
  • Has obtained certificate from an approved Health Care Aide or PSW program.
  • Certified in Emergency First Aid, and CPR is required.
  • Previous experience as a Health Care Aide/Resident Services Attendant working with seniors is considered an asset.
  • Ability to communicate effectively, both written and verbally, in the English language, nurturing excellent human relations with residents, families, and other team members.
  • Ability to work with minimal supervision and to evaluate and meet resident care needs, demonstrating initiative and problem-solving skills.
  • Dependable, responsible, and an ability to work well with others in a team environment and independently.
  • A resident-oriented individual, whose visions and values align with those of the residence.

What We Offer

Verve Senior Living offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and collaboration.

How to Apply

If you are a caring and compassionate individual who is passionate about making a difference in the lives of seniors, please submit your resume by clicking on the Apply Now button below.

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