Resident Experience Coordinator | Permanent Full Time

2 months ago

Toronto, Ontario, Canada Glen Rouge Community Full time

**Job Summary**

The Resident & Family Experience Coordinator III is a critical role within our communities at Glen Rouge Community, impacting the lives of residents and igniting the warmth of human connection.

**Key Responsibilities**

  • Leads the resident move in, transfer, and move out process in accordance with the organization's move in experience standards to include: facilitation of the application process, including assistance to access financial supports as required, tours, introducing the resident/family/substitute decision maker (SDM) to the community and its operations, assists and supports resident/family/SDM with adjusting to living in long term care.
  • Provides social work counselling services as required, working with the inter-professional team to assess and develop a plan of care that meets residents' psychosocial and social needs, promoting the resident's overall wellbeing and safety.
  • Plan, develop, implement, and evaluate individual social work services and/or support groups to meet the identified needs of residents and families. Engage external resources as required to ensure resident social needs are met.
  • Supports residents and families during advanced care planning and treatment plan conversations within Social Services Worker scope, including funeral arrangement discussions.
  • Recruit and supervise social work students' placements.
  • Responsible for response, correspondence & tracking of feedback received in the resident home area/neighborhood to ensure they are addressed in a timely manner and receive satisfactory outcomes.
  • Responsible for providing reporting and analysis, feedback received to Leadership & Quality Committee.

**Requirements**

  • Social Worker; must be Registered per provincial legislation.
  • Minimum of three years' experience in healthcare, social services, or related sector.
  • Knowledge of the Long Term Care Act & Regulations preferred.
  • Customer service related experience an asset.
  • Hospitality and/or sales related experience an asset.
  • Strong oral and written communication skills required.
  • Ability to organize, plan, and delegate responsibilities.

  • Resident Experience Coordinator | Permanent Full Time

    2 months ago

    Toronto, Ontario, Canada Glen Rouge Community Full time

    **Job Summary**The Glen Rouge Community is seeking a highly skilled and compassionate Resident & Family Experience Coordinator to join our team. As a key member of our community, you will play a critical role in enhancing the lives of our residents and their families.**Key Responsibilities**Lead the resident move-in, transfer, and move-out process, ensuring...

  • Resident Experience Coordinator | Permanent Full Time

    4 weeks ago

    Toronto, Ontario, Canada Glen Rouge Community Full time

    **Job Summary**The Glen Rouge Community is seeking a highly skilled and compassionate Resident & Family Experience Coordinator to join our team. As a key member of our community, you will play a critical role in enhancing the lives of our residents and their families.**Key Responsibilities**Lead the resident move-in, transfer, and move-out process, ensuring...

  • Resident Experience Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Cheltenham Community Full time

    Resident & Family Experience Coordinator IIAre you passionate about delivering exceptional care and support to residents and their families? Do you have a strong background in social services and a commitment to excellence? We are seeking a highly skilled and compassionate Resident & Family Experience Coordinator II to join our team at Cheltenham...

  • Resident Experience Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Cheltenham Community Full time

    Resident & Family Experience Coordinator IIAre you passionate about delivering exceptional care and support to residents and their families? Do you have a strong background in social services and a commitment to excellence? We are seeking a highly skilled and compassionate Resident & Family Experience Coordinator II to join our team at Cheltenham...

  • Resident and Family Relations

    1 month ago

    Toronto, Ontario, C6A, Ontario, Canada Extendicare Canada Inc. Full time

    Job Description Department: Resident ServicesPosition: Resident and Family Relations & Experience Lead Weekdays 9:00am-5:00pm (75 hours bi-weekly) Weekends and evening work may be required.Status: Permanent Full TimeDate Required: ASAPApplication Deadline: Thursday October 3, 2024The Resident and Family Relations & Experience Lead works with residents and...

  • Nurse Practitioner

    5 days ago

    Toronto, Ontario, C6A, Ontario, Canada Extendicare Canada Inc. Full time

    Job Description Villa Colombo TorontoNurse Practitioner (Permanent Full Time)Position Summary: Reporting to the Director, Resident Services and working closely with the Medical Director and all attending Physicians and specialists within an inter-disciplinary team, the Nurse Practitioner responds to the specialized needs of the residents. The Nurse...

  • Residence Coordinator

    1 month ago

    Toronto, Ontario, Canada Student Homestay Services Inc. Full time

    Job Title: Residence CoordinatorWe are seeking a highly organized and detail-oriented Residence Coordinator to join our team at Student Homestay Services Inc.Job Summary:The Residence Coordinator will be responsible for coordinating the daily activities of our residence program, ensuring the smooth operation of our facilities, and providing exceptional...

  • Residence Coordinator

    1 month ago

    Toronto, Ontario, Canada Student Homestay Services Inc. Full time

    Job Title: Residence CoordinatorWe are seeking a highly organized and detail-oriented Residence Coordinator to join our team at Student Homestay Services Inc.Job Summary:The Residence Coordinator will be responsible for coordinating the daily activities of our residence program, ensuring the smooth operation of our facilities, and providing exceptional...

  • Resident & Family Experience Specialist

    2 months ago

    Toronto, Ontario, Canada Glen Rouge Community Full time

    Glen Rouge Community is seeking a dedicated and compassionate Resident & Family Experience Coordinator III to join our team. This role plays a vital part in enhancing the lives of our residents by fostering a warm and supportive environment. As a Resident & Family Experience Coordinator III, you will be responsible for: Guiding Residents Through...

  • Resident & Family Experience Specialist

    4 weeks ago

    Toronto, Ontario, Canada Glen Rouge Community Full time

    Glen Rouge Community is seeking a dedicated and compassionate Resident & Family Experience Coordinator III to join our team. This role plays a vital part in enhancing the lives of our residents by fostering a warm and supportive environment. As a Resident & Family Experience Coordinator III, you will be responsible for: Guiding Residents Through...

  • Residence Coordinator

    1 month ago

    Toronto, Ontario, Canada Student Homestay Services Inc. Full time

    Job Title: Residence CoordinatorWe are seeking a highly organized and detail-oriented Residence Coordinator to join our team at Student Homestay Services Inc.Job Summary:The Residence Coordinator will be responsible for coordinating the daily activities of our residence program, ensuring the smooth operation of our facilities, and providing exceptional...

  • Residence Coordinator

    1 month ago

    Toronto, Ontario, Canada Student Homestay Services Inc. Full time

    Job Title: Residence CoordinatorWe are seeking a highly organized and detail-oriented Residence Coordinator to join our team at Student Homestay Services Inc.Job Summary:The Residence Coordinator will be responsible for coordinating the daily activities of our residence program, ensuring the smooth operation of our facilities, and providing exceptional...

  • Resident Service Attendant Full Time Position

    2 months ago

    Toronto, Ontario, Canada Verve Full time

    Resident Service Attendant Full Time PositionWe are seeking a dedicated and compassionate Resident Service Attendant to join our team at Verve Senior Living. As a key member of our care team, you will play a vital role in providing exceptional care and support to our residents.Key Responsibilities:Provide cognitive, social, and emotional support to...

  • Resident Service Attendant Full Time Position

    2 months ago

    Toronto, Ontario, Canada Verve Full time

    Resident Service Attendant Full Time PositionWe are seeking a dedicated and compassionate Resident Service Attendant to join our team at Verve Senior Living. As a key member of our care team, you will play a vital role in providing exceptional care and support to our residents.Key Responsibilities:Provide cognitive, social, and emotional support to...

  • RPN Unit Manager

    2 weeks ago

    Toronto, Ontario, Canada Deerwood Creek Community Full time

    Unit Manager - RPN - Permanent Full TimeAt Deerwood Creek Community, we are seeking a dedicated and compassionate Unit Manager to join our team. As a Unit Manager, you will play a critical role in leading our nursing department and ensuring the highest quality of care for our residents.Key Responsibilities:Recruit, orient, and manage a team of nursing staff...

  • RPN Unit Manager

    2 weeks ago

    Toronto, Ontario, Canada Deerwood Creek Community Full time

    Unit Manager - RPN - Permanent Full TimeAt Deerwood Creek Community, we are seeking a dedicated and compassionate Unit Manager to join our team. As a Unit Manager, you will play a critical role in leading our nursing department and ensuring the highest quality of care for our residents.Key Responsibilities:Recruit, orient, and manage a team of nursing staff...

  • Business Consultant

    3 weeks ago

    Toronto, Ontario, Canada McDonald's Corporate Full time

    Job Title: Business Consultant - Permanent Full TimeMcDonald's Corporate is seeking a highly skilled Business Consultant to join our team on a permanent, full-time basis. As a Business Consultant, you will play a key role in supporting the McDonald's in Walmart portfolio, collaborating with cross-functional corporate teams, and building relationships with...

  • Business Consultant

    3 weeks ago

    Toronto, Ontario, Canada McDonald's Corporate Full time

    Job Title: Business Consultant - Permanent Full TimeMcDonald's Corporate is seeking a highly skilled Business Consultant to join our team on a permanent, full-time basis. As a Business Consultant, you will play a key role in supporting the McDonald's in Walmart portfolio, collaborating with cross-functional corporate teams, and building relationships with...

  • Residence Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Student Homestay Services Inc. Full time

    Job Title: Residence CoordinatorWe are seeking a highly organized and detail-oriented Residence Coordinator to join our team at Student Homestay Services Inc.Job Summary:The Residence Coordinator will be responsible for coordinating the daily activities of our residence program, ensuring the smooth operation of our facilities, and providing exceptional...

  • Residence Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Student Homestay Services Inc. Full time

    Job Title: Residence CoordinatorWe are seeking a highly organized and detail-oriented Residence Coordinator to join our team at Student Homestay Services Inc.Job Summary:The Residence Coordinator will be responsible for coordinating the daily activities of our residence program, ensuring the smooth operation of our facilities, and providing exceptional...