Service Planner

1 month ago


Richmond Hill, Ontario, Canada The Regional Municipality of York Full time
Job Title: Service Planner

Reporting to the Program Manager, Transit Planning, the Service Planner is responsible for designing and implementing transit routes, monitoring their performance, and forecasting transit demand. The ideal candidate will have a strong understanding of transit planning principles, excellent analytical and communication skills, and the ability to work effectively with stakeholders.

Key Responsibilities:
  • Design and implement transit routes to ensure efficient and effective service delivery.
  • Monitor and assess the performance of transit routes, identifying areas for improvement and implementing changes as needed.
  • Conduct research and analysis to forecast transit demand and plan for future service needs.
  • Collaborate with Transit Operations staff to ensure operational feasibility and effective service delivery.
  • Develop and maintain ridership and other transit data trends to inform long-term planning and system performance reviews.
  • Review development applications to ensure transit supportive land use development.
  • Prepare detailed written memorandums and reports to inform decision-making.
Qualifications:
  • University degree in Planning, Engineering, Environmental Studies, Public Administration, or approved equivalent combination of education and experience.
  • Knowledge of service standards for public transit service and land use planning processes.
  • Advanced skills in MS Office Suite, transit scheduling software, GIS software, and virtual platforms.
  • Excellent written and communication skills, with the ability to convey complex information in a clear and concise manner.
  • Strong analytical and research skills, with the ability to think critically and solve problems effectively.
  • Ability to work effectively with all levels of regional staff, Council, and the public.

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