Technical Business Process Manager

4 weeks ago


Toronto, Ontario, Canada Dayforce Canada Ltd. Full time
About the Role

We are seeking a skilled Technical Business Process Manager to join our team at Dayforce Canada Ltd. As a key member of our organization, you will play a crucial role in driving business growth and improving processes.

Job Description

The successful candidate will be responsible for:

  • Conferencing with clients to understand their technical requirements;
  • Documenting technical specifications to ensure products meet business needs;
  • Resolving conflicts and providing ongoing support to clients;
  • Managing projects and budgets;
  • Maintaining professionalism in customer service.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A Bachelor's degree;
  • 5 years or more of experience in IT service delivery or project implementation;
  • Strong knowledge of cloud technology, human resources software, and ERP systems;
  • Project management skills and certifications such as PMP;
  • Excellent communication and problem-solving skills.
Benefits

We offer a competitive salary of $120,000 per year, paid time off, wellness program, dental plan, disability benefits, healthcare plan, and 37.5 hours of work per week. Work term is permanent, and language is English.



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