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Help Desk Support Specialist

2 months ago

Toronto, Ontario, Canada beBee Professionals Full time
Help Desk Support Technician

beBee Professionals is seeking a skilled Help Desk Support Technician to provide technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:

• Provide timely and effective technical support to employees and customers

• Troubleshoot and resolve hardware and software issues

• Collaborate with internal teams to resolve complex technical issues

• Develop and maintain technical documentation and knowledge base

• Stay up-to-date with the latest technology trends and advancements

Benefits:

• Competitive salary and comprehensive benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field

• At least 2 years of experience in a help desk support role

• Strong knowledge of computer hardware and software

• Excellent problem-solving and communication skills

• Ability to work independently and as part of a team

• Ability to work in a fast-paced environment

beBee Professionals is an equal opportunities employer and welcomes applications from diverse candidates.