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Help Desk Support Specialist

2 months ago

Toronto, Ontario, Canada beBee Professionals Full time

**Job Title:** Help Desk Support Technician

**Job Summary:** We are seeking a skilled Help Desk Support Technician to join our team at beBee Professionals in Toronto. The successful candidate will provide technical assistance and support related to computer systems, hardware, or software.

**Responsibilities:**

  • Provide technical support and assistance to employees and customers
  • Troubleshoot and resolve technical issues related to computer systems, hardware, or software
  • Collaborate with the IT team to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions

**Requirements:**

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • At least 2 years of experience in a help desk support role
  • Knowledge of computer hardware and software
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team

**Benefits:**

  • Competitive salary
  • Comprehensive benefits package
  • Professional development opportunities
  • Flexible work schedule