Help Desk Support Specialist

2 weeks ago


Toronto, Ontario, Canada Pixel Pop Media Services LTD Full time
Job Title: Help Desk Support Specialist

We are seeking a highly skilled Help Desk Support Specialist to join our team at Pixel Pop Media Services LTD. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients and internal teams.

Key Responsibilities:
  • Respond to user inquiries and provide timely and effective solutions to technical issues.
  • Collaborate with internal teams to resolve complex technical issues.
  • Provide training and guidance to users on the use of software and hardware.
  • Document and maintain accurate records of technical issues and resolutions.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer hardware and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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