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Banking Relationship Manager

2 months ago

Québec, Quebec, Canada Royal Bank of Canada Full time

Job Opportunity:

This role offers a unique chance to leverage your client-focused sales expertise and problem-solving skills to maximize each client interaction. As a Banking Relationship Manager, you will help clients with their everyday banking, credit, and investment needs, adding value in the moments that matter most to them.

Key Responsibilities:

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
  • Foster client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
  • Respond to client-initiated contact, assisting them with a full range of financial transactions.
  • Actively listen and engage clients in conversation to further understand their individual needs.
  • Proactively take ownership of resolving and preventing client banking problems.
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.

Requirements:

  • Mutual Funds accreditation, or willingness to obtain it.
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
  • Digital literacy across a broad range of devices.
  • Fluency in both French and English to serve RBC's French and English-speaking customers.

What We Offer:

  • A dynamic, collaborative, and progressive work environment.
  • Leaders who support your development with coaching and learning opportunities.
  • The ability to make a difference and lasting impact.
  • A comfortable work environment with the ability to dress casually.