Executive Secretary to the General Manager

4 weeks ago

Montreal, Quebec, Canada Accor Hotels Full time
Job Description

As an Executive Secretary to the General Manager at Accor Hotels, you will play a critical role in providing high-level administrative support and ensuring the smooth operation of the hotel's day-to-day activities.

Key Responsibilities:
  • Administrative Support:
  • Manage the General Manager's schedule, coordinate meetings, and ensure seamless execution of tasks and requests.
  • Screen and handle incoming calls, emails, and correspondence, taking prompt action as needed.
  • Take minutes during executive committee meetings, maintaining accurate records of discussions and decisions.
  • Prepare and dispatch correspondences on behalf of the General Manager, ensuring timely communication with internal and external parties.
  • Facilitate requests from various departments and corporate offices, providing exceptional service and attention to detail.
  • Address residents' and patrons' special requests or complaints, demonstrating a commitment to customer satisfaction.
  • Maintain and update personal files for executive committee members and department heads, ensuring confidentiality and discretion.
  • Update leave records and prepare financial data reports on a monthly basis, showcasing attention to detail and organizational skills.
  • Ensure the office remains well-stocked with stationery and maintain a high level of professionalism, reflecting positively on the organization.
Additional Responsibilities:
  • Develop in-depth knowledge of F&B services, including contents, preparation methods, outlets, and hotel features.
  • Stay conversant with hotel fire and life safety procedures, adhering to strict protocols.
  • Attend briefings, meetings, and trainings as assigned by management, demonstrating a commitment to growth and development.
  • Perform other reasonable duties as assigned by the Management.
  • Minimum 2-3 years of secretarial experience, preferably at the senior management level, with excellent reading, writing, and oral proficiency in English.
  • Good working knowledge of MS Excel, Word, and PowerPoint.
Estimated Salary Range:

$45,000 - $65,000 per annum, depending on location and experience.

This salary range is estimated based on industry standards and takes into account the specific requirements and responsibilities outlined in this job description.

About Accor Hotels:

We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. Our dedication to Diversity & Inclusion sets us apart as a leader in the hospitality industry.

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