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Administrative Support Specialist

1 month ago

Montreal, Quebec, Canada Tidan Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Tidan Hospitality and Real Estate Group. As an Administrative Assistant, you will provide efficient and accurate administrative support in the building's administrative operations, ensuring smooth functioning of daily operations and providing excellent service to residents.

Key Responsibilities
  • Welcome and direct visitors, residents, and suppliers in a professional and courteous manner.
  • Conduct visits of rental premises to ensure they meet our high standards.
  • Manage phone calls, take messages, and relay them to the appropriate parties.
  • Address resident inquiries and resolve common property management issues in a timely and efficient manner.
  • Perform general administrative tasks such as mail management, drafting correspondence, data entry, and maintaining files.
  • Organize and maintain resident records, including lease agreements, registration forms, and documents related to repairs and claims.
  • Assist in coordinating maintenance activities and repairs with suppliers and contractors.
  • Oversee renovation work for rental spaces to ensure they meet our high standards.
  • Prepare and distribute internal and external communications, such as meeting notices, newsletters, and resident notices.
  • Assist in budget preparation, expense management, and rent collection.
  • Adhere to company procedures and policies regarding information confidentiality and security.
Requirements
  • Excellent verbal and written communication skills.
  • Ability to multitask while maintaining a high level of accuracy and organization.
  • Strong customer orientation and ability to tactfully and diplomatically resolve issues.
  • Good understanding of basic principles of residential property management.
  • Proficiency in common computer tools and software such as spreadsheets, databases, and word processing software.
  • Ability to work independently and as part of a team.
  • Discretion and respect for the confidentiality of information.
  • A car for visiting other locations owned by the group is an asset.
Benefits
  • Group insurance after three months.
  • Five (5) personal days annually.
  • Three (3) weeks of vacation.
  • Discounts at Tidan hotels in North America.