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Front Desk Hospitality Agent
2 months ago
Sonder is a hospitality company that is revolutionizing the way people stay. We offer a unique and personalized experience for our guests, with a focus on delivering exceptional service and creating memorable stays.
The OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Hospitality Agent. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.
- Provide exceptional service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
- Work collaboratively with our housekeeping and maintenance teams to ensure that our properties are clean, well-maintained, and ready for our guests.
- Assist with administrative tasks, such as managing guest reservations and processing payments.
- Participate in ongoing training and development to stay up-to-date on our products and services.
To be successful in this role, you will need to have:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and other stakeholders.
- Experience in a customer-facing role, preferably in the hospitality industry.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic computer skills and proficiency in using technology to manage guest reservations and process payments.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
