Front Desk Associate

4 weeks ago


Montreal, Quebec, Canada Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at W Montréal. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
  • Process all payment types, including room charges, cash, checks, debit, and credit.
  • Process all check-outs, including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports, identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests' personal checks and traveler's checks.
  • Count bank at the beginning and end of shift.
  • Balance and drop receipts according to Accounting specifications.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life.



  • Montreal, Quebec, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled and courteous Front Desk Associate to join our team at Marriott International. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the overall efficiency of our front desk...


  • Montreal, Quebec, Canada Bonita Full time

    About the Role:We are seeking a reliable and detail-oriented Salon Front Desk Associate to join our team at Bonita. This is a full-time position that requires excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer service.Key Responsibilities:As a Salon Front Desk Associate, you will be responsible...

  • Front Desk Associate

    4 weeks ago


    Montreal, Quebec, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, processing all guest check-ins and check-outs, and ensuring a smooth and efficient front desk operation.Key ResponsibilitiesProcess all...

  • Front Desk Associate

    4 weeks ago


    Montreal, Quebec, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, processing all guest check-ins and check-outs, and ensuring a smooth and efficient front desk operation.Key ResponsibilitiesProcess...


  • Montreal, Quebec, Canada Desjardins Full time

    The role of Front Desk Associate - Member Services at Desjardins involves providing exceptional customer service to members and customers in a fast-paced environment.About the JobAs a Front Desk Associate - Member Services, you will be responsible for welcoming members and customers warmly and courteously. You must quickly assess their needs to direct them...

  • Front Desk Supervisor

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a highly motivated and organized Front Desk Manager to join our team at Urgo Hotels Canada. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Key Responsibilities:Manage front desk operations, including check-in, check-out, and guest...

  • Front Desk Associate

    3 weeks ago


    Montreal, Quebec, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProcess all guest check-ins, including confirming reservations, assigning rooms,...

  • Front Desk Associate

    4 weeks ago


    Montreal, Quebec, Canada Marriott International Full time

    Job SummaryWe are seeking a skilled Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, processing reservations, and handling guest inquiries.Key ResponsibilitiesProcess all guest check-ins, including confirming reservations, assigning rooms, and issuing room...

  • Front Desk Supervisor

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a highly organized and customer-focused Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining the overall appearance and cleanliness of the front...


  • Montreal, Quebec, Canada Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our staff with...

  • Front Desk Manager

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience.Key Responsibilities:Manage front desk operations, including check-in, check-out, and guest servicesProvide accurate and...

  • Front Desk Manager

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Manage front desk operations, including check-in, check-out, and guest servicesProvide...

  • Front Desk Manager

    3 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a Front Desk Manager to join our team at Urgo Hotels Canada. The ideal candidate will have a college diploma or equivalent, and 1-2 years of experience in a similar role. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.Key...


  • Montreal, Quebec, Canada SSMU Full time

    Job Title: Front Desk ReceptionistThe Student Society of McGill University (SSMU) is seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to students, staff, and the public, while maintaining a high...

  • Front Desk Supervisor

    3 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key Responsibilities:Manage front desk operations, including room...


  • Montreal, Quebec, Canada Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable Full time

    Job Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key...


  • Montreal, Quebec, Canada Motel Metro Full time

    Motel Metro is seeking a highly skilled Front Desk Agent to join our team. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service to our guests while ensuring seamless check-in and check-out processes.Job DescriptionThe ideal candidate will possess excellent communication skills, both written and verbal,...

  • Front Desk Team Lead

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    Front Desk ManagerAre you passionate about delivering exceptional customer service?We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. As a key member of our front desk team, you will be responsible for providing a warm and welcoming experience for our guests. Your excellent communication skills and ability to multitask will...

  • Front Desk Team Lead

    4 weeks ago


    Montreal, Quebec, Canada Urgo Hotels Canada Full time

    We are seeking a skilled Front Desk Manager to join our team at Urgo Hotels Canada. The ideal candidate will have a college diploma or equivalent, and at least 1 year of experience in a similar role. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest...


  • Montreal, Quebec, Canada Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable Full time

    Job Summary:We are seeking a skilled Front Desk Coordinator to join our team at Nouvelle Génération pour l'Entrepreneuriat et le Développement Durable. The successful candidate will provide exceptional customer service, manage our front desk operations, and support our staff in a fast-paced environment.Key Responsibilities:Greeting and Directing Clients:...