Front Desk Associate
3 weeks ago
We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at W Montréal. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
- Process all payment types, including room charges, cash, checks, debit, and credit.
- Process all check-outs, including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
- Supply guests with directions and information regarding property and local areas of interest.
- Run daily reports, identify any special requests, and check reports for accuracy.
- Complete designated cashier and closing reports in the computer system.
- Cash guests' personal checks and traveler's checks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life.
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Front Desk Associate
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Front Desk Associate
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Montreal, Quebec, Canada EightSix Network Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at EightSix Network. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesManage all guest arrivals...
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Front Desk Associate
2 months ago
Montreal, Quebec, Canada EightSix Network Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at EightSix Network. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesManage all guest arrivals...
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Front Desk Associate
2 months ago
Montreal, Quebec, Canada EightSix Network Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at EightSix Network. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesManage all guest arrivals...
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Front Desk Associate
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Front Desk Associate
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Montreal, Quebec, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, processing all guest check-ins and check-outs, and ensuring a smooth and efficient front desk operation.Key ResponsibilitiesProcess...
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Front Desk Associate
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Montreal, Quebec, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, processing reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesProcess all guest check-ins,...
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Front Desk Supervisor
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Front Desk Associate
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Montreal, Quebec, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Marriott International. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, processing reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesProcess all guest check-ins,...
