Lead Sales and Customer Experience Manager

2 weeks ago


Mississauga, Ontario, Canada goeasy Full time

About goeasy, we have been honored with recognitions such as Waterstone Canada's Most Admired Corporate Cultures and the Report on Business for Canada's Top Growing Companies. As a Branch Manager, you will lead your team through coaching and training, generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with customers.

  • Build superior customer experiences by welcoming and engaging customers in person, over the phone, and via email.
  • Educate and empower customers to achieve their financial goals by building their credit.
  • Review and evaluate prospective loans through financial analysis and risk assessments.
  • Manage collections activities for all past-due accounts.
Key Responsibilities
  • Promote sales growth and customer satisfaction by providing excellent customer service.
  • Develop and implement strategies to increase sales and revenue.
  • Collaborate with the team to achieve business objectives and goals.
  • Maintain accurate records of customer interactions and account activity.
Benefits
  • Enjoy company-paid volunteer days to give back to the community.
  • Access 24/7 healthcare with Virtual Doctor Appointments.
  • Personalize your benefits with a flexible modular benefits package.
  • Stay fit and energized with exclusive access to our on-site private gym at our head office.

We estimate the salary for this role to be around $80,000 - $110,000 per year, depending on experience and location.



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