Senior Customer Experience Manager

2 weeks ago


Mississauga, Ontario, Canada Insight Direct UK Ltd Full time
About the Role

As a Client Delivery Manager at Insight Direct UK Ltd, you will be responsible for delivering exceptional customer experiences and interacting with customers, Service Delivery, Practice teams, and Sales to provide high-quality services.

The ideal candidate will have a minimum of 5 years' experience in a Service Delivery, Account Manager, or Operations Management role. Excellent written and spoken communication skills in English are essential.

Key Responsibilities
  • Engage regularly with customers to provide outstanding customer service
  • Maintain relationships with IT leadership and C-suite levels
  • Bring a sense of urgency around customer success
About You

We're looking for an individual who is passionate about delivering exceptional customer experiences and has a proven track record of success in similar roles.

What We Offer
  • A competitive salary of £60,000 - £80,000 per year
  • The freedom to work from home or another location for up to 30 consecutive calendar days per year
About Us

We're a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge. We guide organizations through complex digital decisions and prioritize our core values of Hunger, Heart, and Harmony in everything we do.



  • Mississauga, Ontario, Canada Sunrise Senior Living - Canada Full time

    Role OverviewWe are seeking an experienced and passionate Senior Living Community Director to lead our team at Sunrise Senior Living - Canada. As a key member of our community, you will be responsible for the overall leadership, management, and success of our community.About the RoleThis is a senior-level position that requires strong leadership,...


  • Mississauga, Ontario, Canada Pivotal Integrated HR Solutions Full time

    Pivotal Integrated HR Solutions is seeking a skilled Senior Customer Relationship Manager to join our team. This role offers an attractive salary of $65,000 - $85,000 per annum.About the RoleThis is a key opportunity for an experienced professional to lead customer relationships and drive business growth. The successful candidate will be responsible for...

  • Executive Director

    2 weeks ago


    Mississauga, Ontario, Canada Sunrise Senior Living Full time

    About the OpportunityWe are seeking an experienced and passionate Executive Director to join our team at Sunrise Senior Living. As a leader in senior care, we offer a unique opportunity to make a meaningful difference in the lives of our residents.Estimated Salary: $95,000 - $115,000 per yearJob Description:Overall leadership and management of the community,...


  • Mississauga, Ontario, Canada Disability Solutions Full time

    Company OverviewDexterra Group is a leading provider of services across North America, with a strong presence in the continent. We have hundreds of opportunities available at any given time and aim to provide our people with more than just a job - we offer fulfilling opportunities in a culture that promotes stability, diversity, inclusion, camaraderie,...


  • Mississauga, Ontario, Canada OSL Retail Services Full time

    We are currently seeking a Senior Specialist for Corporate Services (CS), E-Store and Retention Operation to join our team at OSL Retail Services in Mississauga, Ontario.As a key member of our team, you will be responsible for coordinating and facilitating training programs for our E-Store and Retention group Contact Centre and Live Chat employees. Your...


  • Mississauga, Ontario, Canada Sunrise Senior Living - Canada Full time

    Sunrise Senior Living - Canada is committed to providing exceptional care and services to seniors. We are seeking a talented and dedicated individual to join our team as a General Manager in our community.About UsAt Sunrise Senior Living, we believe that our team members are our greatest resource. We are passionate about delivering high-quality care with a...


  • Mississauga, Ontario, Canada goeasy Full time

    Overview">We are seeking a seasoned Senior Operations Manager to lead our Sales and Customer Service Departments in Call Centers. This strategic role oversees the efficient operations of 100+ employees, driving results in Sales and Customer Service departments and achieving financial goals and targets.Salary Range: $120,000 - $180,000 per yearAbout the...


  • Mississauga, Ontario, Canada Cogir Senior Living Canada Full time

    Cogir Senior Living Canada, a leading provider of retirement residences across the country, is seeking a dedicated Registered Practical Nurse (RPN) to join our team.Company OverviewWe offer a range of senior living options including independent living, assisted living, and memory care. Our mission is focused on providing 'real estate with purpose',...


  • Mississauga, Ontario, Canada Bayshore HealthCare Full time

    Role OverviewWe are seeking a seasoned Senior Consumer Experience Strategist to join our team at Bayshore HealthCare. As a key member of our consumer experience leadership, you will play a crucial role in shaping our customer-centric approach and driving business growth through exceptional consumer experiences.


  • Mississauga, Ontario, Canada Sunrise Senior Living - Canada Full time

    Job OverviewSunrise Senior Living - Canada is seeking a highly skilled and motivated Senior Living Community Director - Business Growth Expert to join our team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional resident care.About the RoleThe successful...


  • Mississauga, Ontario, Canada goeasy Full time

    About goeasy, we have been honored with recognitions such as Waterstone Canada's Most Admired Corporate Cultures and the Report on Business for Canada's Top Growing Companies. As a Branch Manager, you will lead your team through coaching and training, generate sales, manage overdue accounts, and maximize portfolio growth through direct engagement with...


  • Mississauga, Ontario, Canada Cogir Senior Living Canada Full time

    About Cogir Senior Living CanadaWe are a leading provider of senior living services, committed to delivering high-quality care and support to our residents. Our team is dedicated to creating a warm and welcoming environment that promotes independence, dignity, and respect for all individuals.Job Title: LPN Part Time Homecare**Job Summary:** We are seeking a...


  • Mississauga, Ontario, Canada Sunrise Senior Living Full time

    About Sunrise Senior LivingSunrise Senior Living has been a leader in senior care for over 30 years, championing quality of life for all seniors. Our focus is on delivering high-quality care with a personal touch and encouraging our residents to enjoy life to the fullest.Job SummaryWe are seeking a Life Enrichment Manager to join our team at Sunrise Senior...


  • Mississauga, Ontario, Canada Pentax Medical Full time

    PENTAX Medical Job OpportunityWe are seeking a highly skilled Customer Experience Professional to join our team at PENTAX Medical. As a key member of our organization, you will be responsible for building strong relationships with our customers and providing exceptional support to our Territory Managers.About the RoleThis is an exciting opportunity for a...


  • Mississauga, Ontario, Canada Sunrise Senior Living Full time

    About the OpportunitySunrise Senior Living is seeking a skilled and compassionate Concierge to provide exceptional hospitality services in our community. This role requires strong communication, organizational, and problem-solving skills to ensure our residents receive top-notch care.Key Responsibilities:- Maintain a clean and welcoming environment in the...


  • Mississauga, Ontario, Canada Sunrise Senior Living - Canada Full time

    Job OverviewSunrise Senior Living is a pioneer in the senior living industry, setting standards of excellence. As a Community Leadership Director at our Sunrise Senior Living - Canada community, you will be responsible for leading our team to deliver high-quality care and services to seniors and their families.About UsWe are passionate about championing...


  • Mississauga, Ontario, Canada Sharp Electronics of Canada Ltd. Full time

    At Sharp Electronics of Canada Ltd., we're looking for a skilled Cross-Functional Customer Service Representative to join our team. As a key member of our customer experience department, you will provide top-notch support to customers acquiring our products or services.The ideal candidate will have 1-3 years of experience working in a fast-paced,...


  • Mississauga, Ontario, Canada Indigo Books & Music Full time

    Job SummaryWe are seeking a skilled Customer Experience Representative to join our team at Indigo Books & Music. This is an exciting opportunity to be part of a dynamic and enriching culture that values exceptional employee and customer experiences.


  • Mississauga, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Mississauga, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...


  • Mississauga, Ontario, Canada Plaza Premium Group Full time

    About the CompanyPlaza Premium Group is a leading global airport hospitality company that offers innovative services and facilities in over 200 locations across more than 60 international airports worldwide. Our mission is to make travel better, and we're passionate about delivering exceptional experiences to our customers.Job DescriptionWe are seeking an...