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Ocean Export Coordinator

1 month ago

Calgary, Alberta, Canada Expeditors Full time

Job Title: Ocean Export Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Ocean Export Coordinator to join our team at Expeditors. As an Ocean Export Coordinator, you will be responsible for ensuring the timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Department.

Key Responsibilities:

  • Prepare, handle, and process documentation, including house and master ocean bills, commercial documents, and customs/regulatory documents.
  • Understand customer procedures and maintain updated internal DLSOPs.
  • Track and trace shipments.
  • Accurately and timely enter data into our operating system.
  • Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high-volume email, phone, instant message, and in-person communication.
  • Monitor reports.
  • Accurately and timely client billing.
  • Contribute to maintaining strong vendor relationships, including carriers, trucking companies, and others.
  • Maintain compliance standards at all times, including internal policies and procedures, external government regulations, and customer requirements.
  • Meet key performance indicators to support department, branch, product, and company goals.

Requirements:

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
  • Strong organizational and prioritization skills are critical. Attention to detail is a top priority.
  • Understanding of ocean documentation process is an asset.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely both verbally and in writing.
  • Proficient computer skills, including solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.
  • Fluent in English, both written and verbal.
  • Desire for a career in supply chain/logistics.
  • Must be legally authorized to work for any employer in Canada.

What We Offer:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental, and Vision
  • Life Insurance
  • RRSP Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program