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North American Truck Freight Coordinator

1 month ago

Calgary, Canada Jori International Ltd. Full time

**About JORI Logistics**

JORI is a client-focused, relationship-based, family-owned company that understands our client’s Customs Brokerage and transportation needs. We combine unparalleled customer service with robust technology solutions to transform logistics into a competitive advantage for importers and exporters. Since 1992, we’ve provided turnkey logistics services, including Canadian Customs Brokerage, U.S. Customs Brokerage, Air Freight, Ocean Freight, Ground Freight, Trade Consulting, and more. Our client relationships, some of which are as old as we are, have grown to include some of Canada’s foremost importers and exporters. With offices in Houston, Almaty, and Cebu City, JORI is small enough to care and big enough to matter.

**About the Opportunity**

We are currently looking for a full-time North American Truck Freight Coordinator to join our team in Calgary, Alberta. Reporting to the Freight Manager, you will be handling a portfolio of diverse accounts, with a focus on North American truck freight - primarily flat deck LTL and FTl, Oversize Equipment and project freight when required.

Your responsibilities include, but are not limited to:

- Identifying and vetting prospective carriers to build a pipeline of service providers.
- Gathering information from clients to determine their shipping needs.
- Obtaining shipping quotes from carriers and provide best solution/rate to clients.
- Booking freight service through carriers for clients
- Arranging insurance
- Work with carriers to ensure all regulations for licenses, insurance, permits, pilots etc. are followed.
- Coordinating the pickup and delivery of shipments.
- Monitoring the progress of shipments to ensure that goods arrive promptly and intact.
- Advising clients on potential delays or issues
- Managing key accounts by ensuring they are happy with JORI’s services.
- Collaborating with Sales in onboarding new clients and implement strategic decisions.

**About You**

To qualify, you will need at least 2 years of Logistics experience, with a keen understanding of market trends, knowledge and experience building relationships with various trucking companies to support established lanes of transport for our clients. You will need to have excellent customer service skills through timely and effective communication. Some experience with large project freight is an asset.
- 2 Years experience in logistics or transportation coordination.
- Knowledge of transportation regulations and compliance requirements.
- Canadian Customs, and U.S. Customs processes and procedures
- A positive attitude and solutions-focused customer satisfaction in a fast-paced environment
- Strong organizational and business planning skills
- Excellent time management
- Outstanding communication and negotiation skills
- Proficient knowledge of MS Office
- Cargowise experience an asset
- TDG Certified

Most importantly, you have the willingness to learn and thrive in an entrepreneurial environment, where independence and responsibility are given without constant supervision while providing excellence in service that we are known for.

**What We Offer**

As a productive member of our team, you will be rewarded with a **$50-60K salary**, as well as a range of attractive benefits, including:

- Full extended health benefits
- Group insurance
- Career growth opportunities
- Education support and personal development programs
- Hybrid work environment
- An opportunity to join a family-first, tight-knit team with incredible culture