Front Desk Assistant
6 days ago
We are seeking a highly motivated and enthusiastic Front Desk Assistant to join our team at the Canadian College of Naturopathic Medicine. As a key member of our front office team, you will be responsible for providing exceptional customer service to patients, students, and faculty.
Key Responsibilities- Provide administrative support to the front desk team, including data entry, filing, and organization of patient records.
- Communicate effectively with patients, students, and faculty to provide information and resolve inquiries.
- Manage patient scheduling, including appointment bookings and cancellations.
- Process fee-for-service payments and maintain accurate financial records.
- Ensure the front desk area is maintained in a clean and organized manner.
- Post-secondary education in administrative/business or related studies.
- Strong computer literacy in administrative support programs, including MS Word, Excel, and databases.
- Working knowledge of Electronic Medical Records and financial systems.
- Experience in a customer service-focused environment.
- Excellent written and communication skills.
- Strong organizational and time management skills.
- Ability to work independently with minimal supervision in a fast-paced environment.
- Experience working in a healthcare or medical setting.
- Knowledge of naturopathic medicine and its principles.
- Fluency in multiple languages.
- A competitive hourly rate of $17.40.
- A positive and supportive work environment.
- Opportunities for professional growth and development.
Please submit your application, including your resume and cover letter, to the Human Resources department. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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