Hotel Front Desk Supervisor

7 days ago

Toronto, Ontario, Canada ClubLink Corporation ULC Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities
  • Leadership and Supervision
    • Lead and motivate a team of 5-10 front desk staff to achieve exceptional customer service and operational excellence.
    • Develop and implement effective work schedules and procedures to ensure efficient service delivery.
  • Guest Services
    • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
    • Assist guests with special requests and ensure their stay is memorable and enjoyable.
  • Operations and Administration
    • Prepare and submit accurate reports on guest feedback, staff performance, and operational metrics.
    • Requisition materials and supplies to maintain a well-stocked front desk area.
  • Training and Development
    • Train and develop front desk staff to ensure they have the necessary skills and knowledge to provide exceptional customer service.
    • Coach and mentor staff to improve their performance and achieve their full potential.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a front desk or customer service role.
  • Personal Qualities
    • Accurate and detail-oriented with a focus on delivering exceptional customer service.
    • Dependable and reliable with a strong work ethic.
    • Initiative and judgment to make informed decisions and take ownership of tasks.
    • Organized and able to prioritize tasks to meet deadlines.
Benefits
  • Group Insurance Benefits
  • Free Parking Available
  • Permanent Full-Time Position
  • 40 Hours per Week
  • Work Language: English

  • Hotel Front Desk Representative

    6 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Silver Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesMaintain a warm and friendly...

  • Hotel Front Desk Representative

    5 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Silver Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesMaintain a warm and friendly...

  • Hotel Front Desk Supervisor

    2 weeks ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences and leading a team of front desk staff.Key ResponsibilitiesLeadership and Team Management: Supervise and coordinate...

  • Hotel Front Desk Supervisor

    14 hours ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key ResponsibilitiesLeadership and SupervisionSupervise...

  • Hotel Front Desk Supervisor

    18 hours ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key ResponsibilitiesLeadership and SupervisionSupervise...

  • Hotel Front Desk Supervisor

    3 days ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hospitality team, you will be responsible for leading and guiding our front desk staff to deliver exceptional customer service and ensure a seamless guest experience.Key ResponsibilitiesLeadership and Guidance: Provide...

  • Hotel Front Desk Supervisor

    3 days ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hospitality team, you will be responsible for leading and guiding our front desk staff to deliver exceptional customer service and ensure a seamless guest experience.Key ResponsibilitiesLeadership and Guidance: Provide...

  • Hotel Front Desk Supervisor

    5 days ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key ResponsibilitiesLeadership and SupervisionSupervise...

  • Hotel Front Desk Supervisor

    4 days ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk staff.Key ResponsibilitiesLeadership and SupervisionSupervise...

  • Hotel Front Desk Supervisor

    2 weeks ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hospitality team, you will be responsible for leading and guiding our front desk staff to deliver exceptional customer service and ensure a seamless guest experience.Key ResponsibilitiesLeadership and Guidance: Provide...

  • Front Desk Lead

    2 weeks ago

    Toronto, Ontario, Canada Accor Full time

    Elevate Guest Experiences as a Front Desk Supervisor at Fairmont Royal York We are seeking a dedicated and experienced Front Desk Supervisor to join our team at the iconic Fairmont Royal York hotel in Toronto. As a key member of our operations, you will play a vital role in ensuring a seamless and memorable experience for every guest. Your...

  • Front Desk Supervisor

    6 days ago

    Toronto, Ontario, Canada Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Accor. As a key member of our hotel operations, you will be responsible for ensuring a seamless and exceptional guest experience.Key ResponsibilitiesManage the front desk operations, including guest check-in, check-out, and room assignments.Provide...

  • Front Desk Supervisor

    5 days ago

    Toronto, Ontario, Canada Accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Accor. As a key member of our hotel operations, you will be responsible for ensuring a seamless and exceptional guest experience.Key ResponsibilitiesManage the front desk operations, including guest check-in, check-out, and room assignments.Provide...

  • Hotel Front Desk Associate

    4 days ago

    Toronto, Ontario, Canada Davis Properties Inc. Full time

    About the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Associate to join our team at Davis Properties Inc.Key ResponsibilitiesGuest Registration and Room Assignment: Register arriving guests, assign rooms, and ensure a smooth check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel, and change...

  • Hotel Front Desk Associate

    4 days ago

    Toronto, Ontario, Canada Davis Properties Inc. Full time

    About the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Associate to join our team at Davis Properties Inc.Key ResponsibilitiesGuest Registration and Room Assignment: Register arriving guests, assign rooms, and ensure a smooth check-in process.Front Desk Operations: Process group arrivals and departures, take, cancel, and change...

  • Hotel Front Desk Associate

    13 hours ago

    Toronto, Ontario, Canada Davis Properties Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Associate to join our team at Davis Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Hotel Front Desk Associate

    16 hours ago

    Toronto, Ontario, Canada Davis Properties Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Associate to join our team at Davis Properties Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Front Desk Manager

    7 days ago

    Toronto, Ontario, Canada ClubLink Corporation ULC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at ClubLink Corporation ULC. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key ResponsibilitiesLeadership and SupervisionLead and...

  • Night Auditor

    7 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Silver Hotel Group. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial transactions, while providing exceptional customer service to our guests.Key ResponsibilitiesFinancial Transactions: Accurately...

  • Front Desk Manager

    7 days ago

    Toronto, Ontario, Canada Hampton by Hilton Toronto Airport Corporate Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Night Clerk Supervisor to join our team at Hampton by Hilton Toronto Airport Corporate Centre. As a key member of our front desk team, you will be responsible for ensuring seamless operations and providing exceptional customer service to our guests.Key ResponsibilitiesLeadership and...