Hotel Receptionist

3 days ago


Toronto, Ontario, Canada Davis Properties Inc. Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Davis Properties Inc.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, ensuring seamless transitions for our guests.
  • Manage room reservations, cancellations, and changes with accuracy and attention to detail.
  • Provide exceptional customer service, offering information on hotel facilities and services, as well as local attractions and points of interest.
  • Process guest departures, calculate charges, and receive payments with professionalism and courtesy.
  • Maintain an up-to-date inventory of vacancies, reservations, and room assignments.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages with a positive and helpful attitude.
  • Assist guests with special needs, providing personalized support and care.
  • Deliver exceptional customer service, ensuring a positive experience for all guests.
Requirements
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Availability for shift or on-call work.
  • Current legal ability to work in Canada.
  • Proximity to the advertised location.
  • Previous experience in the field of employment.
  • Equipment for remote work (internet, home office, etc.).
Work Environment
  • Hybrid work arrangement.
  • Permanent work term.
  • English language required.
  • 20-40 hours bi-weekly.

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