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Hotel Receptionist

2 months ago

Toronto, Ontario, Canada Davis Properties Inc. Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Davis Properties Inc. as a Front Desk Associate. In this role, you will be responsible for providing exceptional guest service, managing room reservations, and maintaining a smooth front desk operation.

Key Responsibilities
  • Guest Registration and Check-in/Check-out
    • Register arriving guests and assign rooms in a timely and efficient manner
    • Process group arrivals and departures, ensuring seamless transitions
  • Room Reservations and Management
    • Take, cancel, and change room reservations as needed
    • Maintain an accurate inventory of vacancies, reservations, and room assignments
  • Guest Services and Support
    • Provide information on hotel facilities and services to guests
    • Offer recommendations on local points of interest and activities
    • Assist guests with special needs and provide exceptional customer service
  • Administrative Tasks
    • Perform clerical duties, such as faxing, filing, and photocopying
    • Answer telephone calls and relay messages to guests and staff
  • Work Environment and Requirements
    • Ability to work independently and as part of a team
    • Efficient interpersonal skills and a positive attitude
Requirements
  • Availability and Flexibility
    • Availability for shift or on-call work
  • Language and Communication
    • Proficiency in English language
  • Work Environment
    • Hybrid work arrangement
    • 20-40 hours bi-weekly