Client Service Representative
1 week ago
We are seeking a highly motivated and customer-focused Client Advisor to join our team at Royal Bank of Canada. As a Client Advisor, you will be the first point of contact for our clients, providing exceptional service and support to meet their everyday banking needs.
Key Responsibilities- Proactively greet and engage clients upon entry, ensuring a warm and welcoming experience
- Actively listen to understand client needs and resolve concerns at first point of contact
- Assist clients with their immediate banking needs, using RBC's systems and digital platforms
- Engage in discovery conversations to understand client needs and provide personalized advice and solutions
- Contribute to a culture of collective team success by identifying opportunities to provide warm introductions to RBC Partners
- Champion digital enablement by educating clients on self-service options and leading with advice
- Manage risks by adhering to compliance routines and processes
- A passion for delivering exceptional client experiences
- Curiosity, emotional intelligence, and empathetic communication skills
- Digital literacy across a range of devices
- Personal flexibility to work flexible hours
- A self-motivated eagerness to learn and determination to succeed
- Fluency in second language Cantonese and Mandarin
- A comprehensive Total Rewards Program, including bonuses and flexible benefits
- A world-class training program in financial services
- Excellent career development opportunities and access to a variety of job roles
- Leaders who support your development through coaching and managing opportunities
- A dynamic, collaborative, and progressive work environment
Adaptability, Client Centricity, Communication, Curiosity
Additional Job DetailsPlatform: PERSONAL & COMMERCIAL BANKING
Job Type: Regular
Pay Type: Salaried
-
Client Services Representative
1 week ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
1 week ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
6 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
6 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
3 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryCircle of Care is seeking a highly skilled and dedicated Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to all clients who call our centre. You will respond to all telephone inquiries, conduct first-level investigations of client situations,...
-
Client Services Representative
3 days ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryCircle of Care is seeking a highly skilled and dedicated Client Services Representative to join our team. As a Client Services Representative, you will be responsible for providing exceptional customer service to all clients who call our centre. You will respond to all telephone inquiries, conduct first-level investigations of client situations,...
-
Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing support in a fast-paced environment.Key ResponsibilitiesRespond to client inquiries...
-
Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to client inquiries in a timely and...
-
Client Services Representative
2 weeks ago
Richmond Hill, Ontario, Canada Circle of Care Full timeJob SummaryThe Client Services Representative is a key member of the Circle of Care team, responsible for delivering exceptional customer service to clients and their families. This role requires a strong commitment to building relationships, resolving issues, and providing timely support.Key ResponsibilitiesRespond to client inquiries in a timely and...
-
Client Service Representative
3 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
2 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
3 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
3 weeks ago
Richmond Hill, Ontario, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide proactive and personalized service to clients,...
-
Client Service Representative
23 hours ago
Richmond Hill, Ontario, Canada The Successful Investor Full timeClient Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. As a key member of our Wealth Management team, you will be responsible for providing exceptional client service and support to our high-net-worth clients.Key Responsibilities:Provide timely and accurate resolution to...
-
Client Service Representative
20 hours ago
Richmond Hill, Ontario, Canada The Successful Investor Full timeClient Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. As a key member of our Wealth Management team, you will be responsible for providing exceptional client service and support to our high-net-worth clients.Key Responsibilities:Provide timely and accurate resolution to...
-
Client Service Representative
22 hours ago
Richmond Hill, Ontario, Canada The Successful Investor Full timeClient Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. As a key member of our Wealth Management team, you will be responsible for providing exceptional client service and support to our high-net-worth clients.Key Responsibilities:Provide timely and accurate resolution to...
-
Client Service Representative
1 day ago
Richmond Hill, Ontario, Canada The Successful Investor Full timeClient Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. As a key member of our Wealth Management team, you will be responsible for providing exceptional client service and support to our high-net-worth clients.Key Responsibilities:Provide timely and accurate resolution to...
-
Client Service Representative
1 day ago
Richmond Hill, Ontario, Canada The Successful Investor Full timeClient Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. As a key member of our Wealth Management team, you will be responsible for providing exceptional client service and support to our high-net-worth clients.Key Responsibilities:Provide timely and accurate resolution to...
-
Client Service Representative
23 hours ago
Richmond Hill, Ontario, Canada The Successful Investor Full timeClient Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. As a key member of our Wealth Management team, you will be responsible for providing exceptional client service and support to our high-net-worth clients.Key Responsibilities:Provide timely and accurate resolution to...
