Front Desk Associate

2 days ago


Lloydminster, Canada MasterBUILT Lloydminster Lodging Ltd Full time

{"h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at MasterBUILT Lloydminster Lodging Ltd. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a smooth check-in and check-out process. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.", "ul": [{"li": "Provide exceptional guest service and respond to guest inquiries in a timely and professional manner"}, {"li": "Manage room reservations, including check-in and check-out procedures, and ensure accurate and efficient processing of guest transactions"}, {"li": "Maintain a clean and organized front desk area, including the reception desk, lobby, and surrounding areas"}, {"li": "Collaborate with other departments to ensure seamless guest experience and resolve any issues that may arise"}, {"li": "Maintain confidentiality and handle sensitive guest information with discretion"}], "h2": "Requirements", "ul": [{"li": "High school diploma or equivalent required"}, {"li": "Previous experience in a front desk or customer service role an asset"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a fast-paced environment and multitask effectively"}, {"li": "Basic computer skills and knowledge of hotel software an asset"}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate"}, {"li": "Opportunities for advancement and professional growth"}, {"li": "A dynamic and supportive work environment"}, {"li": "A comprehensive benefits package, including health and dental benefits"}, {"li": "A fun and rewarding work environment with a team-oriented culture"}]



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