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Front Desk Associate

2 months ago


Lloydminster, Canada Border Inn & Suites Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Associate to join our team at Border Inn & Suites. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Financial Transactions: Balance cash and complete balance sheets, cash reports, and related forms.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
  • Communication: Answer telephone calls and relay messages to guests and staff.
  • Housekeeping: Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and courteous manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Personal Qualities: Client focus, excellent oral communication, flexibility, organized, reliability, and team player.
  • Experience: Experience an asset.
Working Conditions

This is a permanent position, working 30 to 40 hours per week. The language of work is English.