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Front Desk Associate

2 months ago

Lloydminster, Canada MasterBUILT Lloydminster Lodging Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at MasterBUILT Lloydminster Lodging Ltd. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Communication: Answer telephone and relay telephone calls and messages, and contact customers to deliver requested wake-up calls.
  • Administrative Tasks: Process guests' departures, calculate charges, and receive payments.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Computer and Technology Knowledge: Word processing software and internet.
  • Work Conditions and Physical Capabilities: Attention to detail, fast-paced environment, and standing for extended periods.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, and team player.
Benefits
  • Health Benefits: Dental plan and health care plan.
  • Other Benefits: Work Term: Permanent, Work Language: English, and Hours: 30 to 40 hours per week.