Lead Application Support Engineer
1 week ago
Timreed
Position OverviewTimreed is in search of a seasoned Application Support Specialist to deliver exceptional support for a Governance, Risk, and Compliance (GRC) application within a comprehensive integration initiative. The role involves providing primary support for various business units leveraging the application (Archer), overseeing issue management, change requests, and ensuring effective problem resolution.
Key Responsibilities- Act as the first point of contact for application-related inquiries across multiple business lines.
- Manage and resolve issues efficiently while documenting change requests.
- Collaborate with stakeholders to enhance application functionality and user experience.
- At least 10 years of experience in the IT field.
- 3-5 years in a dedicated Application Support capacity.
- Strong proficiency in SQL/SQL Server and scripting languages such as Python and PowerShell.
- Familiarity with C# and .NET frameworks.
- Previous experience in the financial services industry or large enterprise environments.
- Solid understanding of Windows operating systems.
Preferred Skills:
- Experience with the Archer platform is a plus.
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