Equinix Building Ambassador

4 hours ago


Old Toronto, Canada Equinix, Inc. Full time
Building Host Job Description

We are seeking a highly skilled and customer-focused Building Host to join our team at Equinix, Inc. as a key member of our front-desk operations. This role is perfect for individuals who excel in providing exceptional customer service and have a passion for creating a welcoming environment for our clients, employees, and visitors.

About the Role

The Building Host will be responsible for ensuring that our lobby area is always clean, organized, and well-maintained. This includes receiving deliveries, moving broken items out of sight, and maintaining an orderly and presentable space.

In addition to maintaining the lobby, the Building Host will also be responsible for coordinating visitor check-ins and security procedures using the Envoy visitor management system. They will notify Equinix employee hosts of their guest's on-site arrival, manage the distribution of security badges, and reconcile visitor logs.

The ideal candidate will have excellent interpersonal skills, with the ability to greet visitors and employees, CRE's customers, engaging in conversation upon arrival and departure. They will also be able to anticipate and fulfill guests' needs, striving to exceed their expectations.

Responsibilities
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