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Building Host
1 month ago
We are seeking a skilled Building Host to provide exceptional customer service at our Equinix facility. This role is perfect for individuals who enjoy working in a fast-paced environment and have a passion for delivering world-class experiences.
Responsibilities- Welcome Desk:
- Act as the first point of contact for visitors and employees, creating a positive impression of Equinix
- Greet and engage with guests, anticipating and fulfilling their needs
- Coordinate visitor check-ins and security procedures using Envoy
- Notify employee hosts of guest arrivals and manage security badges
- Maintain awareness of potential office security issues and communicate concerns to relevant teams
- Assist with onboarding new employees by providing essential information and resources
- Events and Employee Engagement:
- Build a welcoming community environment through events and activities
- Cultivate a positive vibe through fun and engaging initiatives
- Plan and support coordination, promotion, set-up, and clearing of on-site events
- Assist with scheduling and managing meeting rooms, arranging equipment and supplies
- Office Communications:
- Create informative communications for office events and information using Outlook and Viva Engage
- Ensure timely and professional communications to internal and external stakeholders
- Building Operations:
- Assist with receiving deliveries and supporting employees with mail and shipping requirements
- Provide direction and information to vendors and Corporate Real Estate staff as needed
- Support employees with business card ordering
- Customer Service Experience:
- Strong interpersonal skills and ability to maintain a consistently positive demeanor
- Fluency in written and verbal English; French language skills an advantage
- MS Office skills, particularly Outlook, Excel, and Word
- Office administration skills and knowledge of general business and facilities management
Equinix is the world's digital infrastructure company, operating over 260 data centers globally. Our team is passionate about delivering exceptional customer experiences and fostering a collaborative community environment.