Guest Service Agent
4 weeks ago
We are seeking a highly skilled Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a seamless experience for all visitors.
Key Responsibilities- Guest Service: Provide courteous and efficient service to guests, responding to inquiries and resolving any issues that may arise.
- Reservations: Process reservations, changes, and cancellations in a timely and accurate manner.
- Front Desk Operations: Manage the front desk, including handling check-ins, check-outs, and guest registration.
- Communication: Maintain effective communication with all hotel departments, ensuring seamless coordination and service delivery.
- Customer Service Experience: Proven experience in a customer-facing role, preferably in a hotel or hospitality environment.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with guests and team members.
- Technical Skills: Proficiency in computer systems, including Word and Excel, with experience in Maestro's or Opera an asset.
- Problem-Solving: Ability to problem-solve, initiate action, and complete projects in a timely manner with minimal supervision.
- Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced environment.
The Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. Our culture is fundamental to our success, and we strive to exhibit passion, creativity, and fun every day. We are committed to delivering exceptional experiences by living our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.
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Guest Service Agent
1 month ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Guest Service Agent
1 month ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Guest Service Agent
1 month ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Guest Service Agent
1 month ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
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Guest Service Agent
3 weeks ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent - Reservations to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest Service:...
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Guest Services Representative
1 month ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob Title: Guest Service AgentWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who visit our hotel.Key...
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Thunder Bay, Ontario, Canada Holiday Inn Express North Bay - InnVest Hotels Full timeThe Opportunity:At Holiday Inn Express North Bay - InnVest Hotels, we're passionate about delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.The Role:This position is responsible for representing the hotel to guests, determining their...
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Guest Services Representative
3 weeks ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at the Valhalla Hotel & Conference Centre. As a Guest Services Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key...
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Guest Services Manager
4 weeks ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryWe are seeking a highly skilled Guest Services Manager to join our team at Delta Hotels Thunder Bay. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key ResponsibilitiesLead and manage a team of guest services staff to deliver outstanding customer service and...
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Guest Services Manager
3 weeks ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryThe Guest Services Manager is responsible for overseeing all property operations, ensuring the highest levels of hospitality and service are provided. This role represents property management in resolving any guest-related situation, manages the flow of questions, and directs guests within the lobby. The Guest Services Manager also serves as the...
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Guest Services Manager
4 weeks ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryServe as the property manager on duty, overseeing all property operations to ensure exceptional hospitality and service. Represent property management in resolving guest-related situations, managing the flow of questions, and directing guests within the lobby. Track service issues and provide a seamless experience for guests.Key Responsibilities...
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Guest Services Manager
4 weeks ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryServe as the property manager on duty, overseeing all property operations to ensure exceptional hospitality and service. Represent property management in resolving guest-related situations, managing the flow of questions, and directing guests within the lobby. Track service issues and provide exceptional customer service.Key Responsibilities* Lead...
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Guest Services Manager
3 weeks ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryServe as the property manager on duty, overseeing all property operations to ensure exceptional hospitality and service. Represent property management in resolving guest-related situations, managing the flow of questions, and directing guests within the lobby. Track service issues and maintain a strong working relationship with all departments to...
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Guest Services Manager
1 week ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryServe as the property manager on duty, overseeing all property operations to provide exceptional hospitality and service. Represent property management in resolving guest-related situations, managing the flow of questions, and directing guests within the lobby.Key ResponsibilitiesDevelop and implement strategies to ensure high-quality service and...
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Guest Services Manager
3 weeks ago
Thunder Bay, Ontario, Canada EightSix Network Full timeJob SummaryServe as the property manager on duty, overseeing all property operations to ensure exceptional hospitality and service. Represent property management in resolving guest-related situations, managing the flow of questions, and directing guests within the lobby. Track service issues and maintain a strong working relationship with all departments to...
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Customer Service Representative
1 week ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeAbout the PositionWe are currently seeking a skilled Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre.Key ResponsibilitiesProvide exceptional service to all guests, ensuring a positive first and last impression of our hotel.Maintain a warm and friendly demeanor at all times with guests and team members.Comply with all company...
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Guest Services Manager
24 hours ago
Thunder Bay, Ontario, Canada EightSix Network Full timeAbout the RoleAs a seasoned Guest Services Manager, you will be responsible for leading our front-line teams to deliver exceptional customer experiences at our hotel. This is an exciting opportunity to join EightSix Network and contribute to our mission of providing seamless travel experiences that exceed guest expectations.Key ResponsibilitiesDevelop and...
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Front Desk Representative
2 weeks ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeJob OverviewWe are seeking a highly motivated and customer-focused Guest Service Agent to join our team at the Valhalla Hotel & Conference Centre.About the RoleAs a Guest Service Agent, you will be responsible for delivering exceptional guest experiences from arrival to departure. You will be the first point of contact for our guests, providing a warm and...
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Thunder Bay, Ontario, Canada Spencer Gifts - Spirit Halloween Full timeJob Summary:The Sales Associate will provide exceptional Guest Services as per Company Standard. This role supports the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all Company policies and procedures.Key Responsibilities:Maintain a clean and organized...
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Front Desk Representative
4 weeks ago
Thunder Bay, Ontario, Canada Silver Hotel Group Full timeGuest Services AgentWe are seeking a skilled Guest Services Agent to provide exceptional service to our hotel guests. As a key member of our team, you will be responsible for creating a positive first and last impression for our guests.Key Responsibilities:Maintain a warm and friendly demeanor at all times with guests and team members;Comply with all company...