Service Desk Specialist

4 days ago


Greater Toronto Area Canada, Ontario Insight Global Full time

Service Desk Specialist

6 months Contract

Onsite 5x per week, 9am-5pm, Richmond Hill or Mississauga


Required Skills & Experience

-Basic Windows 10/11 and Office 365 knowledge is required.

-Excellent communication skills are a must

-1-2 years of working experience as a technical support or desktop support specialist


Nice to Have Skills & Experience

-Prior experience re-imaging laptops


Job Description

Insight Global is looking for two Service Desk Specialists, one unilingual and one bilingual (English and French), to join a team at one of Canada's largest retail/e-commerce companies on an on-site basis. The ideal candidates will be brought on to support a user migration project. You will be responsible for reimaging laptops, decommissioning outdated laptops, and installing new programs on updated hardware while supporting the user before and after the new equipment process.



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