Technical Support Analyst

2 days ago

Brampton, Ontario, Canada DHE BOSS INC. Full time

DHE BOSS INC. is seeking a skilled Technical Support Analyst to provide exceptional technical support to our customers. The ideal candidate will have a strong understanding of computer systems, networks, and software, as well as excellent problem-solving and communication skills.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or in-person.
  • Diagnose and resolve technical issues with computer systems, networks, and software.
  • Collaborate with internal teams to identify and implement solutions to technical problems.
  • Maintain accurate records of technical support requests and resolutions.
Requirements:
  • 1-2 years of experience in technical support or a related field.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive team environment.

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