Technical Support Specialist
4 weeks ago
Job Title: Technical Support Analyst
Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team at Canada Inc. as a Technical Support Specialist. The successful candidate will provide technical support to our clients, troubleshoot and resolve technical issues, and participate in the redesign of applications and other software.
Key Responsibilities:
- Provide technical support to clients via phone, email, or in-person
- Troubleshoot and resolve technical issues with computer systems, software, and hardware
- Participate in the redesign of applications and other software to improve efficiency and effectiveness
- Collaborate with the IT team to implement new technologies and systems
- Provide training and guidance to clients on the use of new technologies and systems
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 7 months of experience in technical support or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of MS Windows, MS Office, and other software applications
Work Environment:
- Fast-paced environment with tight deadlines
- Ability to work in a team environment
- Opportunities for professional growth and development
How to Apply: If you are a motivated and detail-oriented individual with a passion for technology, please submit your resume and cover letter to us.
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