Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada Nasri Inc Full time

Nasri Inc is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users in response to identified difficulties. Your duties will include consulting user guides, technical manuals and other documents to research and implement solutions, collecting, organizing and maintaining a problems and solutions log for use by other technical support analysts, and setting up equipment for employee use.

Key Responsibilities:

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Requirements:

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Fast-paced environment
  • Attention to detail
  • Initiative
  • Team player

Work Environment:

  • Public transportation is available
  • 35 hours per week

Language: English

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