Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada Canada Inc. Full time

Job Title: Technical Support Analyst

Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team at Canada Inc. as a Technical Support Specialist. The successful candidate will provide technical support to our clients, troubleshoot and resolve technical issues, and participate in the redesign of applications and other software.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to computer hardware, software, and network
  • Participate in the redesign of applications and other software to improve user experience
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Document and maintain technical knowledge and procedures

Requirements:

  • 7 months to less than 1 year of experience in a technical support role
  • College/CEGEP diploma in a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet tight deadlines

Work Environment:

  • Relocation costs not covered by employer
  • Willing to relocate
  • Consulting firm
  • Private company, corporation or industry
  • Private sector

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].

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