Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada Canada Inc. Full time

Job Title: Technical Support Analyst

Job Summary: We are seeking a highly skilled Technical Support Analyst to join our team at Canada Inc. as a key member of our IT department. The successful candidate will be responsible for providing technical support to our employees, troubleshooting and resolving technical issues, and participating in the redesign of applications and software.

Key Responsibilities:

  • Provide technical support to employees via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware
  • Participate in the redesign of applications and software to improve efficiency and effectiveness
  • Collaborate with other team members to identify and implement solutions to technical issues
  • Document and maintain a problems and solutions log for future reference

Requirements:

  • College/CEGEP diploma or equivalent
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of computer systems, software, and hardware

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].

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