Hotel Front Desk Supervisor
13 hours ago
We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at 2528-6360 Quebec Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff.
Key Responsibilities- Co-ordinate activities with other work units or departments to ensure seamless operations
- Establish work schedules and procedures to maximize productivity and efficiency
- Perform same duties as workers supervised to maintain a hands-on approach
- Prepare and submit reports to management on a regular basis
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs to ensure a positive experience
- Co-ordinate, assign, and review work to ensure tasks are completed on time and to a high standard
- Hire and train staff in job duties, safety procedures, and company policies
- Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies to ensure a well-stocked front desk
- Provide customer service to guests and respond to their inquiries and concerns
- Manage knowledge to ensure up-to-date information on company policies and procedures
- Resolve complaints and claims in a fair and timely manner
- 5-10 years of experience in a front desk or customer service role
- Proven track record of providing exceptional customer service and resolving conflicts
- Strong leadership and supervisory skills to manage a team of front desk staff
- Ability to work in a fast-paced environment with tight deadlines
- Excellent communication and interpersonal skills to interact with guests and staff
- Ability to maintain confidentiality and handle sensitive information
- High school diploma or equivalent required; post-secondary education an asset
- Fluency in English and French required
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Free parking and on-site amenities
If you are a motivated and experienced Hotel Front Desk Supervisor looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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Hotel Front Desk Supervisor
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Longueuil, Quebec, Canada 2528-6360 quebec inc Full time{"h2": "Job Summary"} We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at 2528-6360 Quebec Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff. Key Responsibilities Co-ordinate...
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Hotel Front Desk Supervisor
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Longueuil, Quebec, Canada 2528-6360 quebec inc Full time{"h2": "Job Summary"} We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at 2528-6360 Quebec Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff. Key Responsibilities Co-ordinate...
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Longueuil, Quebec, Canada 2528-6360 quebec inc Full time{"h2": "Job Summary"} We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at 2528-6360 Quebec Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff. Key Responsibilities Co-ordinate...
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Longueuil, Quebec, Canada 2528-6360 quebec inc Full time{"h2": "Job Summary"} We are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at 2528-6360 Quebec Inc. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of front desk staff. Key Responsibilities Co-ordinate...
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