Administrative Assistant

1 week ago


Québec, Quebec, Canada CB Canada Full time
Overview

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at CB Canada. As an Administrative Assistant, you will play a vital role in supporting our patient services programs, ensuring seamless communication and coordination with internal teams and external stakeholders.

Key Responsibilities
  • Provide administrative support to the patient services team, including handling mail, typing, and maintaining filing systems.
  • Process copayment requests for patients, pharmacies, and physicians, ensuring timely and accurate payments.
  • Liaise with program managers to meet copayment Key Performance Indicators (KPIs).
  • Collaborate with the accounting team to ensure proper payment timeframes and accurate payments.
  • Communicate with third-party payment administrators to ensure accurate electronic payment processing.
  • Establish and maintain office files, schedule appointments, and arrange meeting rooms as needed.
  • Compile information from various sources and utilize it for generating reports.
  • Audit and maintain various reports specific to the business location, checking for errors, inconsistencies, or discrepancies, and making corrections as necessary.
  • Update and maintain pertinent business information via computer or department files.
  • Assist with various scheduled and unscheduled projects within the department.
  • Draft and type correspondence and presentations to be sent to internal and external contacts.
  • Manage multiple projects for various departments within the business segment or across multiple business segments.
  • Interact frequently with inter-departmental associates and management to resolve workload issues.
  • Maintain and promote positive and professional working relationships with associates and management.
  • Comply with all applicable policies, procedures, safety rules, and regulations.
  • Report all adverse events to the assigned units/departments.
Requirements
  • Post-secondary education in a related field.
  • 3-5 years' experience in an administrative role in a pharmaceutical setting.
  • In-depth knowledge of the Microsoft Office Suite of applications.
  • Proven accuracy when processing large amounts of data.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Adaptability to change and to learn new skills as required.
  • Bilingual, French/English preferred.
What We Offer

CB Canada offers a competitive total rewards compensation package, including benefit programs that are comprehensive, diverse, and designed to meet the various needs of our associate population. We take a balanced approach to the benefits we offer, with many benefits being company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position, and/or business unit.

Equal Employment Opportunity

CB Canada is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.



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