Hotel Front Desk Associate
12 hours ago
As a Hotel Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay experience.
Responsibilities:
* Register arriving guests and assign rooms
* Process group arrivals and departures
* Take, cancel and change room reservations
* Provide information on hotel facilities and services
* Provide general information about points of interest in the area
* Process guests' departures, calculate charges and receive payments
* Balance cash and complete balance sheets, cash reports and related forms
* Maintain an inventory of vacancies, reservations and room assignments
* Clerical duties (i.e. faxing, filing, photocopying)
* Answer telephone and relay telephone calls and messages
* Assist clients/guests with special needs
* Contact customers to deliver requested wakeup calls
* Provide customer service
Requirements:
* Attention to detail
* Fast-paced environment
* Standing for extended periods
* Work under pressure
* Experience an asset
* Durée de l'emploi: Permanent
* Langue de travail: Anglais
* Heures de travail: 40 hours per week
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "h2": "Computer and Technology Knowledge", "ul": [{"li": "Multi-line switchboard"}, {"li": "Word processing software"}, {"li": "Internet"}], "h2": "Security and Safety", "ul": [{"li": "Criminal record check"}], "h2": "Work Conditions and Physical Capabilities", "ul": [{"li": "Attention to detail"}, {"li": "Fast-paced environment"}, {"li": "Standing for extended periods"}, {"li": "Work under pressure"}, {"li": "Experience an asset"}]}
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