Senior Account Manager

3 weeks ago


Mississauga, Ontario, Canada Charter Telecom Full time

Job Summary:

The Senior Account Manager will be responsible for generating new sales in new accounts with the most complete solution sales offerings available in Canada. Working closely with top technology companies, the Senior Account Manager's job will be to seek out new opportunities to provide the best business and technology solutions for customers across the country and around the world.

Key Responsibilities:

  • Successfully promote, develop and sell Charter as a full service, high value-added IT network systems integrator into new enterprise and service provider accounts across Canada
  • Develop and maintain multiple levels of account relationships with medium and large accounts
  • Able to develop strategies and tactics to acquire new accounts to Charter
  • Possess and maintain an exceptional level of technical knowledge of the company's broad array of products and services
  • Develop new business models both inside and outside of Charter's existing client base
  • Qualify, develop, and close sales opportunities to meet/exceed required sales targets in both the product and services categories
  • Demonstrate a high level of cross company teamwork in all activities
  • Work in a team like manner with all Charter's external business partners to develop best in class offerings to our customers' challenges and needs
  • Detailed intimacy of overall network and communications architecture in large and medium accounts, and able to map Charter offerings that can deliver desired business outcomes
  • Maintain a solid understanding of the overall technology sector and market changes, from basic requirements to major industry impacting directions
  • Engage, develop and deliver compelling high end, high value customer presentations

Key Qualifications:

  • At least 5-8 years of experience with a proven record of success in IT Networking sales, detailed account management and business consulting sales skills
  • The ability to bring in a book of business that includes relevant clientele
  • An enterprise-focused account management acumen and a comfort dealing with larger sales partners
  • A track record of making quota / closing forecasted deals, including solid weekly forecasting, account heat mapping, pre and post sales process, and ongoing account management skills in both Enterprise and Service Provider accounts
  • Work effectively and cooperatively with inside sales, administrative logistics and technical teams
  • Relentless pursuit in driving sales opportunities through the sales forecast funnel to closure
  • Proficiency and deep understanding of complex networking solutions is imperative
  • Competitive adeptness in setting the stage, business savvy, a strong customer focus, self-confidence, and an ability to manage business relations
  • A proven ability to develop long-term and mutually beneficial relationships with large accounts, including some expertise at financial modeling and executive level deal discussion
  • An existing base of strong relationships with new prospective accounts to which you could sell Charter solutions
  • Proven winning RFP response experience, including thorough working knowledge in using all Microsoft office tools
  • A university degree in business or related area will prove to be an asset
  • Excellent qualifying skills, closing skills

Personal Attributes / Core Competencies:

  • Self-starter, independent worker, intelligent and driven to succeed - strategic and tactical
  • Well spoken, presentable, good communications skills (written and oral)
  • Eager to learn and develop


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