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Territory Sales Manager
2 months ago
About Us:
At AFC Automotive Finance Canada Inc., we empower independent car dealers to achieve their entrepreneurial dreams. For over 35 years, we've been dedicated to providing innovative finance solutions that free up cash flow, allowing dealers to focus on building their business. Our solutions amplify purchasing power, enabling dealers to stock their lots with vehicles in high demand. Learn more about our company and our mission to support the automotive industry.
Our Core Values:
- Elevating Partnerships: We foster deep connections with our customers, celebrating their successes and supporting them through challenges, just as we would with our own team members.
- Driven by Passion: We believe that a passion for customer service is our greatest strength, and that every success is built upon the dedication and perseverance of our employees.
- Visionary Approach: We look ahead to the bigger picture, ensuring our customers are prepared for what's to come, and that our solutions meet their evolving needs.
- Dedicated to Excellence: We demonstrate value and appreciation by recognizing and validating each other's efforts, and we're committed to the success of our customers.
What We Offer:
- Competitive compensation and benefits package
- Medical, dental, and vision benefits with employer HSA contributions (Canada) and FSA options (Canada)
- Immediately vested RRSP with company match (Canada)
- Paid Vacation, Personal, and Sick Time
- Paid maternity and parental leave (Canada)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (Canada)
- Robust Employee Assistance Program
- Employer-paid volunteer day
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
Job Summary:
We're seeking a Relationship Specialist who excels at building meaningful connections with current and prospective customers. As part of our local team, you'll provide financing solutions for independent auto dealers, elevating customer relationships, attracting new business, and growing AFC revenue while managing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Key Responsibilities:
- Use critical thinking to assess business and risk situations, making decisions with minimal oversight.
- Develop a deep understanding of customer needs using CRM tools and work queues.
- Grow the portfolio organically and assist in promotional efforts for new and existing accounts.
- Manage, service, and balance risk on customer accounts.
- Manage existing accounts and drive new growth opportunities.
- Embody our culture of supporting others' success as they grow in their role.
Requirements:
- A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
- A valid driver's license with reliable transportation.
- Ability and desire to frequently travel within your market to support our current and prospective customer base.
- Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and adaptability.
- Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
- A strong understanding of portfolio management, risk, and new business development.
- Ability to work independently and autonomously when needed, as well as part of a team.
- Ability to use and understand technology required for your position, such as mobile applications and software.
- High level of accountability towards local goals and business targets.
Preferred Qualifications:
- Previous experience in the auto industry or financial services.
- Experience with Google Workspace, Salesforce, Tableau.
